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Extended Stay America - Birmingham - Wildwood
- Hotels
- Birmingham, AL
About this business
Location details
40 State Farm Pkwy., Birmingham, AL, 35209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Kenny, thank you for sharing your complimentary rating. We appreciate you choosing Extended Stay America and hope to host you again soon. Sincerely, General Manager
Didn't look as if the linens had been washed, but instead, maybe folded back over (the bed), plus, little burly hairs found in the bed, and on one of the bath towels.. Killed one of those scurrying little roaches coming down the wall behind the television.. Other than that, it wasn't that bad..
Business response:
Billy, thank you for the review. Your comfort will always be our top priority, so we apologize that we did not properly service your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We hope to have another opportunity to provide you with a better experience. Sincerely, General Manager
Business response:
Thank you for your review. We are glad your overall stay was satisfactory. We hope you will give us another chance to serve you much better in the future. Sincerely, General Manager
Very nice. Extremely friendly and helpful staff. Was VERY happy to receive a room upgrade due to being overbooked for the type of room we originally requested. We were very happy with that!
Business response:
Thank you for sharing your wonderful experience at Extended Stay America - Birmingham - Wildwood. We are delighted to know you thoroughly enjoyed your time with us and that our outstanding service made it even more memorable. It was our pleasure hosting you, and we hope to be your first choice every time you visit our area. Sincerely, General Manager
I had a pretty good experience. The staff was friendly and helpful. There were also many restaurants near by and not much traffic.
Business response:
Thank you for being our guest at Extended Stay America - Birmingham - Wildwood. We are delighted to know our location was perfect for your needs and that you were impressed with the service provided by our staff. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
Business response:
Jason, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Extended Stay America - Birmingham – Wildwood. Sincerely, General Manager
it's convenient and comfortable, staff needs more training how can you work at the front desk and not be able to check some one in properly when they paid for their stay through a third party agency really ridiculous I shouldn't had to call Expedia because the front desk couldn't properly check me in.
Business response:
Thank you for review. Although your overall stay was a pleasant one, we are sorry for the problems you encountered at our front desk. We have shared your feedback with the concerned team, and will use this as a training opportunity to improve our service delivery.We hope you will consider giving us a second chance to provide the hospitality you deserve. Sincerely, General Manager
Great price for what I needed The bed are terrible but the hotel is fine very quiet
Business response:
Shammy, thank you for taking the time to evaluate your stay. We are pleased you had an overall nice stay. We want our guests to have a comfortable stay and to get a restful night’s sleep, so we're sorry that you found the beds uncomfortable. Our front desk is staffed to assist your needs, so we would have been happy to address this issue if you had alerted us. We hope that you will stay with us again, and we will do our best to provide you with a better visit. Sincerely, General Manager
Older but still good. Clean older motel in a nice area. Staff was very friendly and helpful.
Business response:
Duane, thank you for your review. It’s our pleasure knowing you loved the cleanliness of our property and the excellent service we offered. We hope to welcome you back soon at Extended Stay America - Birmingham – Wildwood. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Birmingham - Wildwood
How is Extended Stay America - Birmingham - Wildwood rated?
Extended Stay America - Birmingham - Wildwood has a 3.5 star rating with 1,250 reviews.
When is Extended Stay America - Birmingham - Wildwood open?
Extended Stay America - Birmingham - Wildwood is open now. It will close tomorrow at 12:00 a.m.