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Extended Stay America - Bloomington - Normal
- Hotels
- Bloomington, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1805 S. Veterans Pkwy., Bloomington, IL, 61701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
for the cost, service & accomodations: not good Room was clean but not great, coffee maker leaked when used and only 1 packet of coffee supplied. Good supply of bath towels and kitchen supplies overall. Staff made billing error, and came to my room at 10:30pm night before check out stating I had not paid for that day and needed to come down and pay for that "extra" night. I informed the staff person that I had paid until the next day, showed her my Expedia receipt from my iPad. She stated, "I'm only telling you what I've bee... read more
Ok for one night Beds and bathroom were clean but carpet and chair could use a good cleaning. Overall not bad but if your used to a little nicer hotel you will be disappointed. Furniture is worn and rooms could use a little TLC.
Business response:
Jennifer - Thank you for taking the time to write a review of your stay. I am so happy that you found your room to be clean and comfortable. Still, since we strive to provide guests with all the comforts of home, I am disappointed to hear that you saw different items in your room were in need of repair. In response, our maintenance staff is working to making the necessary updates to ensure our rooms are in top-notch condition moving forward. We continually work to improve our hotel, so I really appreciate you providing us wi... read more
Good Value Good value for a very basic hotel. Clean. Full kitchen does not include an oven and very few kitchen items for cooking. Efficient staff.
Business response:
Thank you for taking the time to make us aware of your experience. I know how committed we are to satisfying our guests, which is why it gave me great pleasure to read your kind words about our staff. Given this commitment, it was with great concern that I read the rest of your account. You have my most sincere apologies that your stay wasn't totally enjoyable. It is my pleasure to provide you with an explanation regarding your concern about our amenities. Our company is known for providing great rooms at great rates, withou... read more
Watch Out For The Noise Levels Great staff that are friendly and helpful. Could use an overhang in front for better loading/unloading of your car (especially in bad weather)? The room was okay but ours had the loudest bathroom fan and loudest toilet flushing I've ever heard. Definitely need to get that resolved.
OK place for overnight The place was old and in need of remodeling. It was clean.
Frequently asked questions about Extended Stay America - Bloomington - Normal
How is Extended Stay America - Bloomington - Normal rated?
Extended Stay America - Bloomington - Normal has a 4.2 star rating with 967 reviews.
When is Extended Stay America - Bloomington - Normal open?
Extended Stay America - Bloomington - Normal is open now. It will close tomorrow at 12:00 a.m.