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Extended Stay America - Bloomington - Normal
- Hotels
- Bloomington, IL
About this business
Location details
1805 S. Veterans Pkwy., Bloomington, IL, 61701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Review of Extended Stay America in Bloomington, IL The room appeared reasonably clean and the hotel is located within 1 to 2 miles of an interstate. The hotel amenities were basic and there was no coffee maker in the room. The only interaction with hotel personnel was to obtain assistance in removing a water puddle caused by a leaking refrigerator.
Business response:
Calvin - Thank you for taking the time to write a review of our hotel. I apologize about the refrigerator and that the amenities provided in your room were not to your satisfaction. We do have an option for your to select a coffee maker as well as dishes and cookware. We are happy to deliver these items to your room. Your comments will be helpful as we continue to improve our guest experience. Thank you for bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.
I'll be back! Very nice.
Nice cheap hotel for Illinois football games Stayed at this hotel the night before the Illinois vs Iowa and loved the simplicity of the stay. Rooms are nice, full fridge and a stove, easy breakfast to go in the morning. My biggest complaint is that I checked in around midnight and had to wait at the front desk for over 10 minutes for someone to attend to me because there were no employees to be found at the front desk when I arrived. Also, for you young people out there, be wary that the hotel has a 21 year old check in poli... read more
Wedding Weekend This was the nicest Extended Stay Hotel I have stayed in. Nicole at the front desk was very friendly and helpful! I would definitely reccommend this hotel!
Close to the business I was working at. Everything was alright except when you had to take your card to request your dishes, coffee pot, etc. and they brought them to me, my coffee pot still had the used coffee grounds in it with a lot of mold. I was totally disgusted. This took the rating of the hotel down for me.
Business response:
I appreciate you bringing your experience to our attention. We appreciate the kind comments about the convenience of our location; however, we apologize that the condition of the coffee pot was unacceptable. I have discussed your comments with the team, and we are all responsible for inspection of our dinnerware. The staff and I appreciate your comments, as it will only help us to improve. Thank you again for your feedback. We hope to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Bloomington - Normal
How is Extended Stay America - Bloomington - Normal rated?
Extended Stay America - Bloomington - Normal has a 3.7 star rating with 1,390 reviews.
When is Extended Stay America - Bloomington - Normal open?
Extended Stay America - Bloomington - Normal is open now. It will close tomorrow at 12:00 a.m.