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Extended Stay America - Boca Raton - Commerce
- Hotels
- Boca Raton, FL
About this business
Location details
501 NW 77th St., Boca Raton, FL, 33487, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
The hotel itself outside structure is in good condition. The rooms were ok, it did meet our needs as far as sleeping arrangements. Customer service was very slow, the inside of the rooms could’ve been cleaner. I did take it upon myself to disinfect and sanitize regardless. There is a train railroad, it did not bother us, though it may bother others. So that is just an FYI
Business response:
Thank you for evaluating our hotel. While you were overall pleased with your stay, we are sorry for falling short of your expectations. We have shared your concerns with the appropriate individuals in our organization, so adjustments can be made immediately. We hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, Hotel Management
The facility itself is nice outside and in fair condition inside. The room did met our needs, as far as sleep arrangements and kitchen access. I do appreciate the care in sanitized utensils, though the service in receiving these items and bedding plus towels. Took way longer than normal. Bathrooms were ok, we did have clogging issues in the bathroom.
Business response:
Thank you for reviewing your stay. We are glad your overall experience was pleasant, but we regret the issues which kept it from being perfect. We take all critiques seriously and will use this as a training opportunity to improve our service delivery. We hope you will allow us another opportunity to show you the five-star experience that we strive to provide every guest! Sincerely, Hotel Management
Basic motel. Needs updates. Stayed in a newer version in Melbourne that was really nice. Prices are good and they take pets which is a must for us.
Business response:
Thank you for your review. We are glad you liked our pet-friendly environment and found us to be of fair value. Your feedback has been shared with the appropriate individuals in our organization as we begin formulating plans for future updates. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Was very good
Business response:
Elimerys, thank you for rating your experience at Extended Stay America so highly. It is a delight to know how much you enjoyed your stay, and we are happy you were impressed with our service, our suites, and our amenities. Thank you once again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boca Raton - Commerce
How is Extended Stay America - Boca Raton - Commerce rated?
Extended Stay America - Boca Raton - Commerce has a 3.1 star rating with 2,549 reviews.
When is Extended Stay America - Boca Raton - Commerce open?
Extended Stay America - Boca Raton - Commerce is closed now. It will open on Sunday at 12:00 a.m.