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Extended Stay America - Boca Raton - Commerce
- Hotels
- Boca Raton, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
501 NW 77th St., Boca Raton, FL, 33487, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Had basics. Nothing fancy. Vending machine had all expired products. Told a manger and she wanted to see the used paper. Told her to check the machine. Never apolo gives
Business response:
Dear Guest, thank you for choosing our hotel and taking the time to share your review. We are very sorry for the difficulties you encountered. We have shared your feedback with the concerned team members to check the products and replenished the necessary items immediately. We appreciate you bringing this to our attention and hope to have a future opportunity to provide the hospitality you should always expect from us. Sincerely, Hotel Management
Business response:
Jermaine, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Hi-def Very comfortable. Only thing is the TV needs to be upgraded. Hi-def is badly needed.
Business response:
Thank you for being our guest and for posting your review. We are so glad we lived up to your expectations and that you thoroughly enjoyed your stay with us. We appreciate you letting us know how we can improve as well as what we are doing right. Thank you also for staying with us at Extended Stay America, and we would love the opportunity to serve you again. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
The management is very helpful and polite.Rooms are very clean was helpful with extra towels and rags when needed.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked your refreshing accommodations and our excellent service. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Lovely Staff very nice and helpfull I enjoyed my stay overall
Business response:
Roshelle, thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
While making a reservation. You get to hear personal conversations from the front desk staff. The staff did not bother to call us they assumed that we check out and they went in our room without permission , they letting us know prior (No privacy).
Business response:
Thank you for staying with us at Extended Stay America. Although you had an overall great stay, we are sorry for the impudent behavior of our front desk associates. We have reviewed your feedback with the appropriate individual, and steps are being taken to ensure such mistakes are not made in the future. Please stay with us again and give us another chance to serve you better in the future. Sincerely, Hotel Management
The only reason I didn’t give the property a 5 is because there was no water the first 1.5 days, but they did credit my a night for the inconvenience.
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to know overall your visit was a great one, but we regret the inconvenience caused initially due to the lack of water. We appreciate you taking the time to review your visit and look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boca Raton - Commerce
How is Extended Stay America - Boca Raton - Commerce rated?
Extended Stay America - Boca Raton - Commerce has a 4.3 star rating with 1,311 reviews.
When is Extended Stay America - Boca Raton - Commerce open?
Extended Stay America - Boca Raton - Commerce is closed now. It will open on Sunday at 12:00 a.m.