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Extended Stay America - Boca Raton - Commerce
- Hotels
- Boca Raton, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
501 NW 77th St., Boca Raton, FL, 33487, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
No maid service No maid came by to clean the room until checkout. No safe.
A Little Worn Around the Edges First, this hotel is difficult to find. The maps show it right next to Interstate 95, but there is no exit to access. The desk clerks are very helpful and friendly and while they tried to get my Internet access to work the ultimately had to have be call technical support. The room was nice, but showed some wear and tare. The bed was outstanding. During my three day stay the room was never straightened up; nor did I receive any fresh towels. I talked to the clerk on the morning of the third day,... read more
Business response:
I appreciate you bringing your experience to our attention. I am sorry to hear that you had difficulty finding our location and that our housekeeping was not properly communicated to you during your stay with us. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. Your comments were reviewed by the staff, and we will coach our front desk staff on our amenities to make sure your experience is not repeated. Thanks to your feed... read more
Un réél plaisir! C'est toujours avec plaisir que nous séjournons dans cette gamme d’hôtels où nous sommes comme à la maison avec une équipe charmante. La vue sur le lac est particulièrement appréciée.
Will not come back Well the first room I stayed in had small roaches in the kitchen area and the shower made noises when I turned the shower on. It was horrible. The second room was okay but I left my dessert on the table and a minute later it was surrounded by ants. Disgusting!!
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. The room conditions you described are unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have addressed these issues with our housekeeping staff to ensure that the mentioned cleanliness issues are eliminated. Thank you for sharing your experience with us. We would love to have another chance to provide you with a better experience the next time you're in town.
Good with potential to be great nice modern looking suite. New remodeled but still had some old style furniture.
Business response:
Thank you for your recent review of your stay. We appreciate the kind comments about our hotel's great potential; however, we apologize that our guest rooms didn't meet your expectations. To uphold our company's high standards, we will continue to make adjustments moving forward. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Pleased I was pleasantly surprised with this hotel that is hidden off I-95. The room was very clean and comfortable. Will definitely stay here again.
Business response:
I appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about our clean and comfortable hotel. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Frequently asked questions about Extended Stay America - Boca Raton - Commerce
How is Extended Stay America - Boca Raton - Commerce rated?
Extended Stay America - Boca Raton - Commerce has a 4.3 star rating with 1,353 reviews.
When is Extended Stay America - Boca Raton - Commerce open?
Extended Stay America - Boca Raton - Commerce is closed now. It will open on Sunday at 12:00 a.m.