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Extended Stay America - Boca Raton - Commerce
- Hotels
- Boca Raton, FL
About this business
Location details
501 NW 77th St., Boca Raton, FL, 33487, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Good with potential to be great nice modern looking suite. New remodeled but still had some old style furniture.
Business response:
Thank you for your recent review of your stay. We appreciate the kind comments about our hotel's great potential; however, we apologize that our guest rooms didn't meet your expectations. To uphold our company's high standards, we will continue to make adjustments moving forward. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Pleased I was pleasantly surprised with this hotel that is hidden off I-95. The room was very clean and comfortable. Will definitely stay here again.
Business response:
I appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about our clean and comfortable hotel. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Stay in Boca Raton, FL For the most part, we were only in our room at nights after 10am because we were gone at a Summit all weekend. But, for the time that we were in the hotel the service was excellent. People very friendly and accommodating to our needs. Thanks very much for your hospitality. Maria & Marcos.
Business response:
Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our hotel and friendly staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Perfect for our needs We were on a buisness trip so a pool, and room service were not top priorities for our stay. We had what we needed for the 5 day stay.
Business response:
The feedback provided in your review is much appreciated. We appreciate the kind comments about the convenience of our hotel during your stay. I am so pleased to read that you had an enjoyable stay with us. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
PPB Not clean and seeing cockroachs in the kitchen and bathroom.
Will not come back Well the first room I stayed in had small roaches in the kitchen area and the shower made noises when I turned the shower on. It was horrible. The second room was okay but I left my dessert on the table and a minute later it was surrounded by ants. Disgusting!!
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. The room conditions you described are unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have addressed these issues with our housekeeping staff to ensure that the mentioned cleanliness issues are eliminated. Thank you for sharing your experience with us. We would love to have another chance to provide you with a better experience the next time you're in town.
Frequently asked questions about Extended Stay America - Boca Raton - Commerce
How is Extended Stay America - Boca Raton - Commerce rated?
Extended Stay America - Boca Raton - Commerce has a 3.1 star rating with 2,550 reviews.
When is Extended Stay America - Boca Raton - Commerce open?
Extended Stay America - Boca Raton - Commerce is closed now. It will open on Sunday at 12:00 a.m.