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Extended Stay America - Boca Raton - Commerce
- Hotels
- Boca Raton, FL
About this business
Location details
501 NW 77th St., Boca Raton, FL, 33487, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
clean easy claim Staff great. Management on point. Very clean
Business response:
Mark - Thank you for your recent review of your stay. We appreciate the kind comments about our great staff and cleanliness of our hotel. To uphold our company's high standards, we will continue to provide great service to all our guests moving forward. Your feedback is very important to us, so thank you for sharing. We hope to have the opportunity to provide you with another great experience in the future.
Okay for the price. No fruit at all on two of my four days. I had to complain twice before they came up with some. I did not get my usual senior citizen discount.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that there were no fruits available for a couple of days during your stay. As this hotelâs manager, I can assure you that I have taken the necessary measures to ensure your experience is not repeated. Our staff will make sure our grab-and-go breakfast is fully stocked throughout each morning. Our staff is committed to satisfying our guests, so we are very thankful for your feedback. Thank you for choosing Extended Sta... read more
Ok but not more Ok for a night. Disturbing noise from high way and train track with passning trains. The bag breakfast could have more varieties.
Business response:
Thank you for your recent review of your stay. The situation you described regarding the train and highway noises is truly regrettable. We are very sorry for your experience. As well, thank you very much for providing us with your feedback about our grab-and-go breakfast, as we're always looking for ways to improve. I really appreciate you bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
it was ok they didn't give us the room we wanted so they up graded it.
Nice Pleasant, cared for my Dads needs upon check-in!
Business response:
Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so we are pleased to hear that we were able to meet your needs and provide great service to your Dad. Thank you very much for providing us with your feedback. We do hope that you will return to our hotel, or any other brand location in the future.
good value Nice updated clean room. Hotel lobby not impressive but friendly staff. Room was better than expected for price. Good value. Stayed 2 nights. Room was not serviced inbetween nights.is that because its an extended stay hotel?
Business response:
I appreciate you bringing your experience to our attention. We appreciate the kind comments about our rooms and friendly staff; however, we apologize that our housekeeping program was not properly communicated to you. We do offer one complimentary housekeeping service per week for guests that stay 7 nights or more. We offer housekeeping services for an additional fee for guests with shorter stays. To ensure that a situation like yours doesn't happen again, my team is being coached on our standard operation procedures. I am g... read more
Good for Less $$s Good clean room to stay in while on a trip - No soda or snack machines in the lobby, must travel for a late night snack, though my room did have a nice refrigerator and a stove top to cook on. Overall a good place to stay on the cheaper side.
Business response:
Alan - Thank you for the feedback about your stay at our hotel. We appreciate the kind comments about your room and our rates; however, we apologize that our vending location, in our on-site guest laundry, was not communicated properly. I really appreciate you bringing this to our attention. We hope to have the opportunity to see you again, should your travels bring you back to our area.
An Uncomfortable Night The property was in a remote commerical park and not near any dining or shopping (i.e., groceries, pharmacy, etc). I opted to order food in rather than risk being lost after dark. They were roofing, so I could not park outside my room. The room smelled musty, and when I went into the bathroom I could "see" why....the grout in the shower was black and pink with mildew. Check for bedbugs, I discovered that the mattresses were encased (a good thing) but the sheets had been slept on & there was actual dirt... read more
Frequently asked questions about Extended Stay America - Boca Raton - Commerce
How is Extended Stay America - Boca Raton - Commerce rated?
Extended Stay America - Boca Raton - Commerce has a 3.1 star rating with 2,550 reviews.
When is Extended Stay America - Boca Raton - Commerce open?
Extended Stay America - Boca Raton - Commerce is closed now. It will open on Sunday at 12:00 a.m.