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Extended Stay America - Boise - Airport
- Hotels
- Boise, ID
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2500 S. Vista Ave., Boise, ID, 83705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The mattress in our room sloped toward the edge. almost had to use climber's ropes to keep from falling on the floor. Also, there is a lack of plug ins available in the room. Hard to plug in a CPAP machine, and to charge a cell phone.
Business response:
Dear John, Thank you for taking the time to write a review regarding your stay with us. On behalf of our entire team, please accept our sincere apologies for the issues you had with the bedding. We are sorry for the difficulties you encountered with the lack of plug points in your guest room. Thank you again for sharing your observations, and we hope you give us another opportunity to meet your expectations in the near future.Sincerely,Hotel Management
The staff was very nice and answered all of our questions also very helpful. Room was very clean and comfortable. Very quiet at night. A great place to stay would highly recommend and stay again. Me and my family Thank You!!
😒 Worst hotel for the price. No breakfast, plug ins are the worst location. Room not well appointed. Beds hard. Will not stay again.
Business response:
Dear Patricia, Thank you for taking the time to share feedback about your recent stay. We are disappointed to learn of the issues you experienced, so we apologize for not meeting your expectations. Your comments have helped us identify areas where we may need additional attention, and we will take any necessary action. We hope you will visit again and allow us to demonstrate the outstanding experience for which we are known.Sincerely,Hotel Management
I liked the people. I liked the kitchenettes and the decent sized fridge so that I could cook my own meals. The decor was pleasing and soothing.
Business response:
Dear Suzanne, We are thrilled to read about your enriching stay and how much you enjoyed our beautiful, well-maintained property. Our suites are designed to make you feel right at home, and guests often mention how great it is to have extra living space and a kitchen area; we are glad you did too! We hope to see you again soon at Extended Stay America.Sincerely,Hotel Management
I needed to feel at home during a trying time and the people were friendly and helpful in making that happen.
The staff was nice, but the walls and ceiling are paper thin. You could hear all of the rooms around you. We slept horribly.
Business response:
Dear Amber, Thank you for taking the time to evaluate your stay and for sharing your feedback. Our goal is to maintain the highest standards; therefore, we apologize that you are disappointed with the walls and the ceiling. We appreciate you letting us know what you enjoyed and how we can improve. Thank you for the appreciation of our staff. We hope to see you again and have the opportunity to make your next stay perfect in every respect.Sincerely,Hotel Management
Breakfast lacking but clean Clean room and check in with the gentleman at the counter was pleasant. Any other time, people behind counter were hard to find. No coffee in room but no big deal IF coffee would have been available at lobby. Went out at 6:30 AM and no coffee and couldn’t find anyone. Came back at 7:00 still no coffee. They said it was brewing. Breakfast was only oatmeal packets and there was no hot water at that time. Did have granola bars available. Finally got coffee at 7:20 AM. Shower was good pressure and hot... read more
Business response:
Dear Valerie, We appreciate you being our guest and leaving your valuable comments. We are glad your room was clean and that you had a smooth check-in with the front desk staff. We know how important it is to start your day with a good breakfast, and we are sorry to have you troubled by not being kept ready in time and minimal choices. We want every guest to have a fulfilling experience, so we apologize for not meeting some of the areas to your satisfaction. Thank you for mentioning your overall observation about your stay. ... read more
They said continental breakfast, but it was just coffee and snack bars. No fruit or yogurt or anything. Other than that, great place. And has a kitchenette so you could always make your own.
Business response:
Dear Mollee, We appreciate you being our guest and leaving your valuable comments. We know how important it is to start your day with a good breakfast, so we are sorry our choices at our complimentary grab-and-go breakfast didn't meet your expectations. We will certainly pass along your feedback to the appropriate team members, as we are always grateful to hear how we can improve a guest's experience. Thank you for mentioning your overall stay was good and that you enjoyed having a kitchen in your room. We look forward to we... read more
Frequently asked questions about Extended Stay America - Boise - Airport
How is Extended Stay America - Boise - Airport rated?
Extended Stay America - Boise - Airport has a 4.2 star rating with 1,372 reviews.
When is Extended Stay America - Boise - Airport open?
Extended Stay America - Boise - Airport is open now. It will close tomorrow at 12:00 a.m.