This profile has been claimed by the business owner or representative.
Extended Stay America - Boise - Airport
- Hotels
- Boise, ID
About this business
Location details
2500 S. Vista Ave., Boise, ID, 83705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great staff
Business response:
Dear Kyle, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
Front desk girl excellent! Very personable. Close to desired location.
very nice and friendly staff. Hotel is kept clean.
Business response:
Dear kisska, Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management
Not good for families The guy working night check in was wonderful and super helpful. However, whoever was working the morning shift kept calling us (3 times) after 10am to make sure we knew checkout was 11. She also came to our door and knocked to tell us! We had a newborn sleeping and wanted to wait until exactly 11am to leave so we didn’t have to wake her up, but having someone calling the room phone and knocking loudly every 15 mins woke her up anyway. Not sure why they want to pressure you to leave when you paid for a r... read more
Business response:
Dear Stephanie, Please accept our sincere apology for the inconvenience and less-than-favorable experience you had at our hotel. We are very sorry that our service did not meet your expectations. We will review your situation with the appropriate individuals to prevent this from happening again. While we know this cannot change your experience, we do hope you will accept our apologies, and you have our assurance that we will improve going forward. We hope to have an opportunity on your next visit to the area to provide the f... read more
Will probably go somewhere else next time Walls are thin and not the hotel’s fault but had a sporatically loud drunk guy next door who kept me up most of the night. Although It’s a suite, no plates, cups, etc were provided. Must make you own ice by tray in freezer and no ice machines in hotel. Laminate flooring needed a good scrubbing
Business response:
Dear James, We pride ourselves on delivering a memorable hotel experience in all aspects; therefore, we genuinely regret not meeting these expectations during your recent stay. Your helpful comments will be shared with our team, and we will use them for future improvements. Also, please know our front desk is always available to help make your stay as comfortable as possible. Thank you for choosing us, and we hope you will give us another chance the next time you visit the area.Sincerely,Hotel Management
Quite
The Expedia link to us to the wrong address.
Business response:
Dear Yolanda, Thank you for staying with us and sharing your experience. We apologize for anything other than a memorable experience, and we hope you will revisit for the exceptional stay for which we are known. Thank you again for being our guest.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boise - Airport
How is Extended Stay America - Boise - Airport rated?
Extended Stay America - Boise - Airport has a 3.6 star rating with 2,022 reviews.
When is Extended Stay America - Boise - Airport open?
Extended Stay America - Boise - Airport is open now. It will close tomorrow at 12:00 a.m.