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Extended Stay America - Boise - Airport
- Hotels
- Boise, ID
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2500 S. Vista Ave., Boise, ID, 83705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I have mobility problems and staff went the extra mile to help me to my room
Business response:
Dear John, Thank you for reviewing your recent stay at Extended Stay America. It is our priority to ensure a pleasant and comfortable visit for all our guests. Therefore, it was delightful to read about how our staff went out of their way to tend to your needs. We will surely enjoy sharing your kind comments with our entire team. It was a pleasure having you with us, and we hope you will consider revisiting us for another outstanding experience.Sincerely,Hotel Management
I have stayed here several times over the years. It has gone downhill. Advertised as kitchenette but nothing in the kitchen, not even a coffee maker. A wod of hair on the nightstand. Will probably not stay here again.
Business response:
Dear Patricia, thank you for reviewing your stay at our hotel. We never want to disappoint our guests, so we are sorry you were unhappy with the lack of amenities during your stay. We also apologize for not living up to our commitment to clean, fresh accommodations during your stay. We are already working to address the problems you mentioned, and we hope you give us another opportunity to meet your expectations on your next visit. Sincerely,Hotel Management
Ok
Business response:
Dear Jose, thank you for taking the time to review your experience with us. Our team's priority is providing a clean, well-maintained environment and exceptional service to our guests, and we're sorry if we missed our mark. We appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. We hope you will give us another chance in the future to show you we appreciate having you as our guest. Sincerely,Hotel Management
It is only 5 minutes from the airport. Dutch Brother's Coffee is a block away. You can get coffee at 5am. the breakfast menu is very limited. The coffee is good. I was in a room next to the mechanical room. The noise that came out of the mechanical room was constant. The water pumps cycled 24/7. It was a nuisance. In the 4 days I stayed there, the trash was never emptied. I took it out to the dumpster because I did not want the trash in my room.
Business response:
Dear Lawrence, thank you for being our guest and reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. We appreciate your patience, and we sincerely apologize for the inconvenience. We would like to regain your trust and hope you will give us that opportunity in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boise - Airport
How is Extended Stay America - Boise - Airport rated?
Extended Stay America - Boise - Airport has a 4.2 star rating with 1,421 reviews.
When is Extended Stay America - Boise - Airport open?
Extended Stay America - Boise - Airport is open now. It will close tomorrow at 12:00 a.m.