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Extended Stay America - Boise - Airport
- Hotels
- Boise, ID
About this business
Location details
2500 S. Vista Ave., Boise, ID, 83705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly
Business response:
Dear AVELINA, Thank you for selecting us. It is great to know you had an excellent time here. We believe in our team and strive to make every guest feel at home, so it was a joy passing along your comments to the entire team. Thank you again for taking the time to write about your stay at Extended Stay America, and we look forward to your return visit.Sincerely,Hotel Management
The mattress in our room sloped toward the edge. almost had to use climber's ropes to keep from falling on the floor. Also, there is a lack of plug ins available in the room. Hard to plug in a CPAP machine, and to charge a cell phone.
Business response:
Dear John, Thank you for taking the time to write a review regarding your stay with us. On behalf of our entire team, please accept our sincere apologies for the issues you had with the bedding. We are sorry for the difficulties you encountered with the lack of plug points in your guest room. Thank you again for sharing your observations, and we hope you give us another opportunity to meet your expectations in the near future.Sincerely,Hotel Management
The staff was very nice and answered all of our questions also very helpful. Room was very clean and comfortable. Very quiet at night. A great place to stay would highly recommend and stay again. Me and my family Thank You!!
I liked the people. I liked the kitchenettes and the decent sized fridge so that I could cook my own meals. The decor was pleasing and soothing.
Business response:
Dear Suzanne, We are thrilled to read about your enriching stay and how much you enjoyed our beautiful, well-maintained property. Our suites are designed to make you feel right at home, and guests often mention how great it is to have extra living space and a kitchen area; we are glad you did too! We hope to see you again soon at Extended Stay America.Sincerely,Hotel Management
I needed to feel at home during a trying time and the people were friendly and helpful in making that happen.
Breakfast was non-existent. Arrived 23 mins after breakfast opened and only found coffee n oatmeal packet. Apparently, there were granola bars n muffins at 0600 but they were hoarded by refugees staying at the hotel. Don’t expect a breakfast at this hotel
Business response:
Dear Tim, Thank you for being our guest. Starting your day with a good breakfast is essential, so we apologize that you didn't have a good experience. We have shared your comments appropriately and hope you give us another opportunity to provide you with the flawless stay you deserve! Sincerely,Hotel Management
😒 Worst hotel for the price. No breakfast, plug ins are the worst location. Room not well appointed. Beds hard. Will not stay again.
Business response:
Dear Patricia, Thank you for taking the time to share feedback about your recent stay. We are disappointed to learn of the issues you experienced, so we apologize for not meeting your expectations. Your comments have helped us identify areas where we may need additional attention, and we will take any necessary action. We hope you will visit again and allow us to demonstrate the outstanding experience for which we are known.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boise - Airport
How is Extended Stay America - Boise - Airport rated?
Extended Stay America - Boise - Airport has a 3.6 star rating with 2,022 reviews.
When is Extended Stay America - Boise - Airport open?
Extended Stay America - Boise - Airport is open now. It will close tomorrow at 12:00 a.m.