This profile has been claimed by the business owner or representative.
Extended Stay America - Boise - Airport
- Hotels
- Boise, ID
About this business
Location details
2500 S. Vista Ave., Boise, ID, 83705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It is only 5 minutes from the airport. Dutch Brother's Coffee is a block away. You can get coffee at 5am. the breakfast menu is very limited. The coffee is good. I was in a room next to the mechanical room. The noise that came out of the mechanical room was constant. The water pumps cycled 24/7. It was a nuisance. In the 4 days I stayed there, the trash was never emptied. I took it out to the dumpster because I did not want the trash in my room.
Business response:
Dear Lawrence, thank you for being our guest and reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. We appreciate your patience, and we sincerely apologize for the inconvenience. We would like to regain your trust and hope you will give us that opportunity in the future.Sincerely,Hotel Management
Super clean and relaxing Super clean and save place to stay. Bed was amazing.
Comfortable Stay, Caring Management! Clean and comfortable. Was there for a medical emergency in my family and the manager was super sweet offering a rollaway for me in case (ended up not using it) but she was very understanding and accommodating. She even called and checked on me the day of check out to see if I need to extend or anything. I would stay there again. My only nitpicks were that the lighting in the bathroom could use some updating it was super dark. The bath soap was horrible. It smelled like wax and felt like ... read more
Business response:
Dear Michelle, thank you for being our guest and reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are glad you enjoyed most of your stay and are thankful for highlighting our clean suite and excellent service. However, we apologize for the issues that prevented you from having a wonderful time, and please be assured that we will be working to address the concerns you outlined. Thank you again for reviewing Extended Stay America. We hope to see you soon!Sincerely,... read more
Was nice friendly staff little disappointed didn't clean room after first night stay
Quite stay, nice staff
Business response:
Dear Jeff, thank you for being our guest at Extended Stay America. It is very kind of you to recognize our devoted staff for their service, and we are glad you enjoyed the relaxing atmosphere. It was our pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Management
Was perfect for family weekend.
Business response:
Dear Erin, thank you for including Extended Stay America in your travel plans. We are thrilled you enjoyed the family-friendly features we offer. Our team works hard to provide all of our guests with a memorable stay. Thank you for your kind comments, and we look forward to having you visit again.Sincerely,Hotel Management
Not clean at all They only change the sheets once a week, not after each customer. Bed had food crumbs everywhere, kitchenette was dirty. Front desk switched us into a different room, and it was also quite dirty. Crazy amount of Pet hair everywhere. Room smelled of dirty dog.
Business response:
Dear Guest, firstly, thank you for choosing to stay with us. We have read your comments and are sorry that we did not deliver a fresh and clean suite as per your expectations during your stay. We are very passionate about providing our guests with fresh and clean accommodations. Please accept our apologies for failing to fulfill your expectations of a comfortable stay. We will share your feedback with our housekeeping team so our future guests will have a pleasant and relaxing stay. We wish to welcome you back and allow us a... read more
Frequently asked questions about Extended Stay America - Boise - Airport
How is Extended Stay America - Boise - Airport rated?
Extended Stay America - Boise - Airport has a 3.6 star rating with 2,022 reviews.
When is Extended Stay America - Boise - Airport open?
Extended Stay America - Boise - Airport is open now. It will close tomorrow at 12:00 a.m.