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Extended Stay America - Boise - Airport
- Hotels
- Boise, ID
About this business
Location details
2500 S. Vista Ave., Boise, ID, 83705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Over night We booked a smoking room but got a non-smoking room. In the morning the manager made it right.
Business response:
Thank you for taking the time to write a review of your stay. I am so proud of our staff for quickly resolving the issue you experienced and am glad you had a great stay! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Week Stay at Hotel We went to Boise from Alaska for grandaughters wedding, we wanted to be close to the family so selected a hotel with kitchen to save money. We were close and the hotel was very accomidating on giving us the kitchen dishes or what ever we neded for the room to be more like home.
Business response:
Thank you so much for sharing your experience with us. Please accept our apologies for the cleanliness issues you experienced. Moving forward, I will make sure we are thoroughly inspecting rooms prior to guest arrivals. Still, I’m glad you enjoyed our friendly and accommodating customer service. Your feedback is very important to us, so thank you for sharing. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Convenient location I've stayed at this hotel several times. It is close to the airport, shopping, and several places to eat. They were having the roof reshingled during my stay but made every effort to not having that inconvenience me. The free breakfast was ok. Very good coffee and several selections of muffins and granola bars. It would have been nice to have a protein such as yogurt. The WiFi internet connection was a bit slow but very usable. I wish that I hadn't booked a nonrefundable/nonchangable reservation though. I... read more
Business response:
I want to thank you for taking the time to post a review of your stay. I am glad to read that you had a positive stay overall. In response to your feedback, I will be looking into what possibilities there are to increase the variety of our grab-and-go breakfast. Thank you again for your review.
The room was not very clean. The air conditioned stopped working the last night, it started smoking and the fire alarm went off.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize for the cleanliness and maintenance issues you experienced. In response to your feedback, I will make sure we are reviewing our room inspection procedures and will have our maintenance engineer inspect your room. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have another chance to provide you with a better experience at our hotel the next time y... read more
Old Fashioned Motel This was a comfortable, old fashioned motel close to the airport and downtown. Nothing fancy, but clean and comfortable.
Business response:
Thank you so much for posting a review of our property. I am so glad to read that you had a comfortable stay and enjoyed our convenient location. I’m thrilled we were able to provide you with a pleasant stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Good place for business base of operations Close to the airport, very responsive staff, clean................great place close to restaurants and directly downtown from the Motel...................10mins, great pubs and evening social life. When we stayed there was a group of refugees from West Africa staying long term.............children were very noisey first night of our stay.............talked to the mgmt. next AM... they (motel) have.contracted with US govt. for relocation program.......case workers in Boise speak thei... read more
Business response:
Thank you for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. Thank you for choosing Extended Stay America. We hope to have the opportunity to provide you with another great stay in the future.
Road Trip A great spot to stay unfortunately we had a rough first night when our room started to smell like cigarettes. We had to wait till the next afternoon to get a new room, but the staff was friendly and accommodating.
Frequently asked questions about Extended Stay America - Boise - Airport
How is Extended Stay America - Boise - Airport rated?
Extended Stay America - Boise - Airport has a 3.6 star rating with 2,004 reviews.
When is Extended Stay America - Boise - Airport open?
Extended Stay America - Boise - Airport is open now. It will close tomorrow at 12:00 a.m.