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Extended Stay America - Boise - Airport

3.6
  • Hotels
  • Boise, ID

About this business

HospitalityHotels

Location details

2500 S. Vista Ave., Boise, ID, 83705, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.62,036 reviews
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scott's profile image
scott 
10 years ago

Good Hotel! This is a good, clean hotel with comfortable recliner chairs and good, small flat screen televisions. A/C worked great on a hot day. Nice place. Worth the money and right beside Pizza Hut. Domino's not far down the road. 

Business response:

I want to thank you for taking the time to post a review of your stay. I am thrilled to read that we were able to provide you with a home away from home experience! I truly appreciate your kind comments regarding our comfortable rooms, convenient location and all the amenities our hotel has to offer. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. 

Jaicee's profile image
Jaicee 
10 years ago

Wasn't bad for one night The hotel could use some updating. Arriving late, the entrance was far from inviting. The exterior was dark which was discomforting in an unknown city. Even main entry, although lit wasn't spacious and we were standing on top of others waiting to check in. The actual room served it's function providing a bed and bathroom. Nothing fancy. The "grab and go" breakfast wasn't noteworthy; enjoyed food and coffee elsewhere. 

Business response:

Thank you so much for posting a review of our property. Please accept our apologies that our hotel’s appearance was not up to standard. Still, I am glad we were able to provide you with a satisfactory stay overall. The staff and I appreciate your comments, as it will only help us to improve. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. 

Anonymous's profile image
Anonymous 
10 years ago

Two night stay The room was ok and it was nice to have a kitchenette in the room. The walls are very thin and I could hear the people above me, which was annoying since they were heavy footed every time they walked. 

Business response:

Thank you for taking the time to write a review of your stay. I appreciate your comments regarding our fully equipped kitchens; however, I sincerely apologize for the noise issues you experienced. In response to your feedback, I will work with our staff to make sure we are enforcing our quiet hours so each guest can have a comfortable stay. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again ... read more

lloyd's profile image
lloyd 
10 years ago

idaho getaway Was pleasant and quiet 

Anonymous's profile image
Anonymous 
10 years ago

When I got to my room, I had no bath towels. I called the front desk to ask for some, and was told "we are too busy, you'll have to come get some from us" not impressed. Also, the continental breakfast was lame, consisted of granola bars and coffee. 

Business response:

Thank you for taking the time to write a review of your stay. Please accept our apologies that our customer service was not to our company’s high standards. To prevent your experience from happening again, I am using your feedback as a training tool to coach our staff on the importance of providing each guest with professional customer service as well as making sure our rooms are properly stocked before guest arrivals. I really appreciate you bringing this to our attention. We hope that you will give us the opportunity to pr... read more

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Randy 
10 years ago

An ok place. For the price, it would have been nice to have coffee in the room, a pool and shampoo. 

Business response:

The feedback provided in your review is much appreciated. Please accept our apologies that our amenities were not to your satisfaction. While we no longer keep dishes in guest rooms, these items are available upon request for no additional charge. Additional toiletries are available at the front desk. To uphold our company’s high standards, I will make sure we are clearly communicating our amenities during guest arrivals. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I ... read more

Melony's profile image
Melony 
10 years ago

Nice location Good spot to stay 

Anonymous's profile image
Anonymous 
10 years ago

It was fine. Just what I was expecting. Nice desk lady. 

Business response:

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. It was a great pleasure for me to read the comments you submitted. I am so glad to read that our staff provided great customer service. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. 

nicole's profile image
nicole 
10 years ago

Love kitchenette Always love having the normal fridge, being able to make a home cooked dinner, and lots of space to do so. Very decent sized rooms. Stays pretty quiet. maids aren't talkative and obnoxious when cleaning in the morning which is nice! 

Business response:

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. I am so pleased to read that you were able to take advantage of our fully equipped kitchens and enjoyed our spacious rooms. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! 

Frequently asked questions about Extended Stay America - Boise - Airport

How is Extended Stay America - Boise - Airport rated?

Extended Stay America - Boise - Airport has a 3.6 star rating with 2,036 reviews. 

When is Extended Stay America - Boise - Airport open?

Extended Stay America - Boise - Airport is open now. It will close tomorrow at 12:00 a.m.