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Extended Stay America - Boise - Airport
- Hotels
- Boise, ID
About this business
Location details
2500 S. Vista Ave., Boise, ID, 83705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Non-smokers take note Due to a festival in town, many hotels were booked. We appreciated getting a room at the very last minute, and hotel staff assisted us as best they could. Idaho is one of the few states that still allows smoking in rooms, so although the staff tried to accommodate us with a non-smoking room, there was an ashtray in the room and a funky smell. If highly-allergic to smoke, this could lead to problems for some.
2 Day Stay in Boise, ID Back in the '70's when we were living in San Jose, my husband wanted to create the same type of place that you have now created. The only exceptional thing about you place was the people. Please don't get me wrong, your hotel was fine. It had the basics and if you didn't have it your staff would find it. Justin and Brian are two of the best hotel people I have EVER met. I often had to wait in line because they were giving superior service to other customers. They would be excellent trainers for hotel ... read more
Good Hotel! This is a good, clean hotel with comfortable recliner chairs and good, small flat screen televisions. A/C worked great on a hot day. Nice place. Worth the money and right beside Pizza Hut. Domino's not far down the road.
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled to read that we were able to provide you with a home away from home experience! I truly appreciate your kind comments regarding our comfortable rooms, convenient location and all the amenities our hotel has to offer. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Wasn't bad for one night The hotel could use some updating. Arriving late, the entrance was far from inviting. The exterior was dark which was discomforting in an unknown city. Even main entry, although lit wasn't spacious and we were standing on top of others waiting to check in. The actual room served it's function providing a bed and bathroom. Nothing fancy. The "grab and go" breakfast wasn't noteworthy; enjoyed food and coffee elsewhere.
Business response:
Thank you so much for posting a review of our property. Please accept our apologies that our hotel’s appearance was not up to standard. Still, I am glad we were able to provide you with a satisfactory stay overall. The staff and I appreciate your comments, as it will only help us to improve. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
Two night stay The room was ok and it was nice to have a kitchenette in the room. The walls are very thin and I could hear the people above me, which was annoying since they were heavy footed every time they walked.
Business response:
Thank you for taking the time to write a review of your stay. I appreciate your comments regarding our fully equipped kitchens; however, I sincerely apologize for the noise issues you experienced. In response to your feedback, I will work with our staff to make sure we are enforcing our quiet hours so each guest can have a comfortable stay. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again ... read more
idaho getaway Was pleasant and quiet
When I got to my room, I had no bath towels. I called the front desk to ask for some, and was told "we are too busy, you'll have to come get some from us" not impressed. Also, the continental breakfast was lame, consisted of granola bars and coffee.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies that our customer service was not to our company’s high standards. To prevent your experience from happening again, I am using your feedback as a training tool to coach our staff on the importance of providing each guest with professional customer service as well as making sure our rooms are properly stocked before guest arrivals. I really appreciate you bringing this to our attention. We hope that you will give us the opportunity to pr... read more
An ok place. For the price, it would have been nice to have coffee in the room, a pool and shampoo.
Business response:
The feedback provided in your review is much appreciated. Please accept our apologies that our amenities were not to your satisfaction. While we no longer keep dishes in guest rooms, these items are available upon request for no additional charge. Additional toiletries are available at the front desk. To uphold our company’s high standards, I will make sure we are clearly communicating our amenities during guest arrivals. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I ... read more
Nice location Good spot to stay
Frequently asked questions about Extended Stay America - Boise - Airport
How is Extended Stay America - Boise - Airport rated?
Extended Stay America - Boise - Airport has a 3.6 star rating with 2,004 reviews.
When is Extended Stay America - Boise - Airport open?
Extended Stay America - Boise - Airport is open now. It will close tomorrow at 12:00 a.m.