This profile has been claimed by the business owner or representative.
Extended Stay America - Boise - Airport
- Hotels
- Boise, ID
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2500 S. Vista Ave., Boise, ID, 83705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Close to airport, but not too close. Overall - a good last minute place to stay. The room smelled like something had burned (popcorn?) and then poured down the sink. Garbage had not been removed from previous guest. No dishes of any kind in the kitchen. The grab and go breakfast was adequate. I wasn't expecting a lot for the good price, so I was not overly disappointed.
Business response:
I want to thank you for taking the time to post a review of your stay. We are happy to read that we provided you with an overall good stay; however, I do apologize that your room as not cleaned properly before your arrival. I will be working with my housekeeping staff to review our cleanliness procedures to ensure that this does not happen again. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Best 'airport' hotel I've stayed in. So this is classified as an airport hotel, but it is across the freeway far enough that we never heard any airport traffic. The hallways had a cigarette smell but our non-smoking room was smoke free and quite pleasant. For our quick in and out stay, this was inexpensive and well worth it.
Business response:
Thank you for your great review of our property. It's great to read that you enjoyed your stay here with us. I am glad that our location was to your liking, and that you found us to be such a great value. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Quiet Room/Friendly Staff; The room was very quiet, even with noise in the hallway. Every member of the staff that I encountered during my stay was very friendly. I would definitely stay there again, or recommend it to a friend.
Business response:
Thank you for taking the time to write a review of your stay. It's great to hear that you had great stay with us and that the staff was very friendly. We are proud to have provided you with a quiet and clean room. We appreciate you providing us with your feedback. Thank you for choosing Extended Stay America. We hope to see you again soon.
Overall I had an excellent experience
Business response:
Thank you for posting such an excellent review. It's great to hear that excellent experience at our hotel. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Good amenities, close in value I travel extensively and have stayed at this hotel before. The quality of Extended Stay hotels varies greatly from property to property. Some are excellent and many are very poor. This one is pretty good on that scale. The room has always been clean and the bed is comfortable. They have "almost" a "real" kitchen with a full size refrigerator and a stove, but no oven. They used to always have a pretty full compliment of pots, pans, glasses & dishes. They have now switched to providing what you w... read more
Business response:
Thank you for taking the time to write a review of your stay. It's great to read that your room was clean and comfortable; however, I apologize for not having in room coffee available for the coffee makers. I will share your feedback with our upper management on this issue so that we can work to continually improve our hotel. I really appreciate all of your feedback. Thank you for choosing Extended Stay America. We hope to see you again soon.
Great for business stop The room wasn't huge but it was comfortable. If you have a lot of luggage be sure to get a ground floor room I couldn't find an elevator. Overall a great stay and comfortable bed
Will not stay again The early morning desk person did not even get up off the floor to answer questions. The formica on the kitchen counter was barely connected - looked like it would fall off if it got bumped. No milk to go with oatmeal. I can see how this may work for those who are staying for long periods of time so -- extended stay is probably the best idea. Not intended for traveling just overnight.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that the customer service your received was poor, and that our grab-and-go breakfast did not meet your expectations. Your comments were reviewed by the staff, and we will be continuing coaching on the Importance of customer service to make sure your experience is not repeated. As well, your feedback on our breakfast selection will be useful to us as we continually work to improve our hotel. I would also like to apologiz... read more
Enjoyed very much This is the second time we have stayed there, and plan to stay there in the future.
Business response:
Thank you for posting such a great review. It's great to read that you enjoyed your second stay with us. We are so pleased to read that you will stay with us again during your future travels. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Solid Airport Hotel Overall a good place to stay for an early flight the next morning. About a $10 cab ride to Downtown Boise. Not much in the area, but very close to the airport and across the street from a gas station which has some food and drinks.
Business response:
I want to thank you for taking the time to post a review of your stay. I'm glad to read that you enjoyed your stay with us overall. I am pleased to know that our location was convenient for your needs. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Boise - Airport
How is Extended Stay America - Boise - Airport rated?
Extended Stay America - Boise - Airport has a 4.2 star rating with 1,372 reviews.
When is Extended Stay America - Boise - Airport open?
Extended Stay America - Boise - Airport is open now. It will close tomorrow at 12:00 a.m.