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Extended Stay America - Boston - Braintree
- Hotels
- Braintree, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
20 Rockdale St., Braintree, MA, 02184, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice
It was a great place to stay. It was very comfortable and great amenities. The only negative is the lack of tv channels to watch in the evening.
Business response:
Dear Guest, We appreciate you choosing Extended Stay America. It is good that you were pleased with your comfortable rooms and enjoyed the amenities. However, we are sorry for the issues you experienced with the television channels. We try to create a home-away-from-home atmosphere, and we understand your frustration of being unable to access your favorite channels. Thank you for your feedback, and we hope you will visit us again soon. Sincerely, Hotel Management
Towels were very old and dingy. I would never stay in this brand again. It's only good for one night not for extended stay. It serve its purpose for one night.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. It’s appreciated that you found the stay adequate for a brief visit. We regret that some aspects did not meet your expectations, especially regarding the condition of linens. Please accept our sincere apologies for any discomfort this may have caused. Your comments are valuable and will be used to enhance future guest experiences. We hope you might consider giving us another opportunity to provide a more satisfactory stay in the future. Sincerely, Hotel Manage... read more
Kim, Becky, and Mauril are always a pleasant sight after a long trip. This is a great staff!!
Business response:
Dear Guest, We're so glad to hear that Kim, Becky, and Mauril made a great impression on you! We appreciate your kind words about our staff and their dedication to providing exceptional service, which makes us proud to be your home away from home. Thank you for recognizing their efforts, and we hope to welcome you back soon to Extended Stay America! Sincerely, Hotel Management
My stay was comfortable. However there were no plates or utensils in the room. And their idea of breakfast was negligible.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are glad your stay was comfortable. However, we are sorry for the disappointment caused by the dishware policy and concerns about breakfast offerings. We understand the importance of these and will instruct our front desk team to inform guests of our hotel policy during check-in. Your comments are appreciated and help us work toward a better guest experience. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management
Nice
Not as I expected, breakfast buffet & coffe bar was literally a carafe of plain coffee (not even flavored creams) & a few baskets of assorted granola bars🙄it was more of a in the go snack bar & the rooms were basic, nothing to brag about at all--but the property was safe & clean
It’s a safe and quiet hotel. The bus stop is very close and connects to the main subways lines. The facilities seem a bit dated.
Business response:
Dear Guest, Thank you for taking the time to share your recent experience with us. We are glad you enjoyed our hotel's safe and peaceful atmosphere and that our convenient location near the bus stop made getting around the city easy and efficient. However, we are sorry for the disappointment caused. We appreciate your observation about our facilities. While some areas of the hotel reflect a more classic style, we continually work on improvements to ensure a more modern and comfortable experience for our guests. Your feedback... read more
Frequently asked questions about Extended Stay America - Boston - Braintree
How is Extended Stay America - Boston - Braintree rated?
Extended Stay America - Boston - Braintree has a 4.2 star rating with 1,081 reviews.
When is Extended Stay America - Boston - Braintree open?
Extended Stay America - Boston - Braintree is open now. It will close tomorrow at 12:00 a.m.