Extended Stay America - Boston - Braintree

Business response:

Dear Guest, Thank you for sharing your feedback. We are delighted to hear that your room was clean and comfortable and that our staff made a positive impression with their friendliness. We are also pleased that you found the parking lot safe and secure, and that the location was convenient for your local trips. It is wonderful to know that your overall experience was enjoyable and that you would consider staying at Extended Stay America again when visiting the area. Your kind words motivate our team to continue providing exc... read more

Business response:

Dear Guest, Thank you for staying at Extended Stay America and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for choosing Extended Stay America. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for taking the time to share your feedback. We understand your comments regarding the lukewarm water. We strive to ensure every guest enjoys a pleasant and fully satisfying stay experience. Your comfort is very important to us and your comments help us improve our service quality for future visits. We look forward to the opportunity to welcome you back soon. Sincerely, Hotel Management