This profile has been claimed by the business owner or representative.
Extended Stay America - Boston - Braintree
- Hotels
- Braintree, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
20 Rockdale St., Braintree, MA, 02184, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just ok We stayed for 2 nights. The staff was friendly and helpful. Strange people around the hotel, don’t know if they were guests or lived in the hotel. Bathroom sink wouldn’t drain . It was ok for the 2 nights , but probably wouldn’t stay there again.
Business response:
Dear Guest, Thanks for sharing your thoughts about your recent stay. We're glad the staff was friendly and helpful and you had a satisfactory time here. However, we are sorry about the issue with the bathroom sink and the inconvenience it caused. We will address this on a priority basis to avoid similar problems with our future guests. The safety and security of our guests is always our priority. Thank you for choosing us, and we hope your next visit is a better experience. Sincerely, Hotel Management
Nice
It was a great place to stay. It was very comfortable and great amenities. The only negative is the lack of tv channels to watch in the evening.
Business response:
Dear Guest, We appreciate you choosing Extended Stay America. It is good that you were pleased with your comfortable rooms and enjoyed the amenities. However, we are sorry for the issues you experienced with the television channels. We try to create a home-away-from-home atmosphere, and we understand your frustration of being unable to access your favorite channels. Thank you for your feedback, and we hope you will visit us again soon. Sincerely, Hotel Management
Towels were very old and dingy. I would never stay in this brand again. It's only good for one night not for extended stay. It serve its purpose for one night.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. It’s appreciated that you found the stay adequate for a brief visit. We regret that some aspects did not meet your expectations, especially regarding the condition of linens. Please accept our sincere apologies for any discomfort this may have caused. Your comments are valuable and will be used to enhance future guest experiences. We hope you might consider giving us another opportunity to provide a more satisfactory stay in the future. Sincerely, Hotel Manage... read more
Kim, Becky, and Mauril are always a pleasant sight after a long trip. This is a great staff!!
Business response:
Dear Guest, We're so glad to hear that Kim, Becky, and Mauril made a great impression on you! We appreciate your kind words about our staff and their dedication to providing exceptional service, which makes us proud to be your home away from home. Thank you for recognizing their efforts, and we hope to welcome you back soon to Extended Stay America! Sincerely, Hotel Management
My stay was comfortable. However there were no plates or utensils in the room. And their idea of breakfast was negligible.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are glad your stay was comfortable. However, we are sorry for the disappointment caused by the dishware policy and concerns about breakfast offerings. We understand the importance of these and will instruct our front desk team to inform guests of our hotel policy during check-in. Your comments are appreciated and help us work toward a better guest experience. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management
Nice
Frequently asked questions about Extended Stay America - Boston - Braintree
How is Extended Stay America - Boston - Braintree rated?
Extended Stay America - Boston - Braintree has a 4.2 star rating with 1,090 reviews.
When is Extended Stay America - Boston - Braintree open?
Extended Stay America - Boston - Braintree is open now. It will close tomorrow at 12:00 a.m.