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Extended Stay America - Boston - Braintree
- Hotels
- Braintree, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
20 Rockdale St., Braintree, MA, 02184, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pretty basic place w lots of background noise. V cheap linens . No wifi Broken blinds
Business response:
Dear Michael,We apologize for not meeting your expectations in terms of comfort, amenities, and maintenance. We understand that these issues have impacted your experience during your stay. We will share your feedback with our team as we are committed to improving our facilities and services to provide a better experience. Your satisfaction is paramount to us. We hope you will give us a chance to provide you with the hospitality you deserve on a future visit. Thank you again for your feedback. Sincerely,Hotel Management
The hotel is good.
It was quite not a lot of noise from rooms around or above us and staff were friendly
Business response:
Dear Bethany, Thank you for being our guest and for sharing your experience about Extended Stay America. We apologize for the noise issues you experienced. On rare occasions, we have guests who do not adhere to the property rules concerning noise. We are genuinely sorry you had an uncomfortable night. Our front desk team is helpful in this regard when made aware of the situation. Please return and give us a chance to serve you better in the future. Sincerely, Hotel Management
Definitely an older hotel and price should match on how the property is. Probably wouldn’t stay again if I had to.
Business response:
Dear Ladarra, We sincerely apologize for not meeting your expectations during your recent stay at our hotel and for any inconvenience you experienced with the upkeep of our property. Your feedback is invaluable, and we will address this matter with our team to ensure we are well-poised to serve you in the future. Your satisfaction is our top priority; therefore, we sincerely hope you will consider granting us another opportunity to host you in the future so we can show you our dedication to exceptional experiences.Sincerely,... read more
Good people need more resources since demand for towels, kitchen supplies, and other items are needed.
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Business response:
Dear Guest, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boston - Braintree
How is Extended Stay America - Boston - Braintree rated?
Extended Stay America - Boston - Braintree has a 4.2 star rating with 1,090 reviews.
When is Extended Stay America - Boston - Braintree open?
Extended Stay America - Boston - Braintree is open now. It will close tomorrow at 12:00 a.m.