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Extended Stay America - Boston - Braintree
- Hotels
- Braintree, MA
About this business
Location details
20 Rockdale St., Braintree, MA, 02184, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
If you don't mind a little grunge, a good spot Room cleanliness and odor left much to be desired. But full size fridge and cooking surface + microwave were what I was after.
Business response:
Thank you for providing us with the details of your stay. We are glad that you enjoyed our fully equipped kitchens; however, we are disappointed to hear that your room was not clean and fresh. We will review our cleaning procedures and ensure that every room is being cleaned to our standards. Thank you again for your feedback. We hope to see you again in the future.
It was ok, nothing special. Breakfast sucked. Composed of muffins, breakfast bars, a fruit and coffee. It was a plain boring hotel.
Business response:
I appreciate you taking the time to write a review of your experience with us. I am sorry to read that our grab-and-go breakfast did not meet your expectations. Please know that your feedback will be helpful to us as we continually work to improve our hotel. Thank you again for sharing your experience with us. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Cheap hotel close to the subway Bad cigarette smell and no real breakfast available, only coffee and instant oatmeal. But the hotel was clean and not very expensive. There was enough free parking for all the guests. You can park at the subway nearby and go downtown, it is much cheaper than parking your car downtown.
Business response:
Catherine - Thank you for your recent review of your stay. We are sorry to hear that there was a smoke odor in your room; however, we are glad that you enjoyed your clean room and found our hotel to be very convenient. We will review your feedback with our housekeeping staff to make sure all of our rooms smell fresh. Thank you again for your feedback. We hope we have the opportunity to see you again in the future.
Ubicado en buen lugar y de buen precio Sólo nos quedamos una noche, pero las instalaciones estaban muy limpias y muy agradable el lugar
Ok hotel but noisy Could hear the kids screaming in the room next door constantly. Funny odor (I think because they allow dogs). Functional, but by far not the best hotel I have ever stayed in. Not convenient to anything if you don't have a car. Hard to regulate temperature in the room. Some shady people coming in and out.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please know that we are sincerely sorry that you were disturbed by noise from other guests and that the A/C did not work properly. Your comments were reviewed by the staff, and we will be making sure that we are monitoring hallways more often to ensure that noise levels do not cause an inconvenience to other guests. As well, our maintenance staff is working to better the A/C in your room. We continually work to improve our hotel, so I really appre... read more
Blew us away Amazing. Great room that surprised us and great shower/bath and great breakfast. Just blew us away, exp since it was one of the cheapest prices. We got lucky, will us it again if we come back one day.
Business response:
Dan - Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed your room, especially the bathroom, and our grab-and-go breakfast. We look forward to seeing you in the future, should your travels bring you back to our area.
Good for business travel Hotel room was good but I think they have some long term people that actually live their and would prop open doors and hang out by the rear entrances.
Business response:
Scott - Thank you for the feedback about your stay at our hotel. We appreciate the kind comments about your guest room. Please know, we cater to both short-term and long-term guests. With that in mind, sometimes our guests will befriend each other. Still, we will work to ensure they spend their down time in our common areas and not in the hallways moving forward. The staff and I appreciate your comments, as it will only help us to improve. We hope we have the opportunity to see you again in the future.
Pleasantly Surprised Spent a weekend there and was very happy. Hotel staff was great, the room was very clean, and the rate was good compared with similar hotels in the same area we've stayed at in the past. The breakfast offerings were not as good as other hotels, but since the room had a full kitchen, that wasn't really an issue.
Business response:
Thank you for taking the time to write a review of your stay. I’m happy to hear that you enjoyed our friendly staff and spacious suites with fully equipped kitchens at a great value. Your feedback regarding our free grab-and-go breakfast is greatly appreciated and it will help us in our efforts to continually improve our hotel. We look forward to hosting you again in the future!
Good basic overnight stay for business trip. The staff was very responsive and pleasant. The hotel and room was a bit old and run down, but it was clean. The location was very convenient. I felt safe and comfortable. I would certainly consider staying there for a business trip again. (I would bring my own pillow, though).
Business response:
The staff and I appreciate your kind remarks. We’re thrilled to hear that you enjoyed your time at our hotel and the service our staff provided. Your feedback is greatly appreciated and it will help us in our efforts to continually improve our hotel. We look forward to welcoming you back in the future!
Frequently asked questions about Extended Stay America - Boston - Braintree
How is Extended Stay America - Boston - Braintree rated?
Extended Stay America - Boston - Braintree has a 3.1 star rating with 2,030 reviews.
When is Extended Stay America - Boston - Braintree open?
Extended Stay America - Boston - Braintree is open now. It will close tomorrow at 12:00 a.m.