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Extended Stay America - Boston - Burlington
- Hotels
- Burlington, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
40 South Ave., Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Extended Stay Hotel, Burlington, MA While the overall hotel appeared to be clean, there were some issues. The room didnt have a coffee pot. Called down, and was told to stop down and they would try and find one (rather than bring us up one !) Retrieved coffee pot, only to find out it was broken. Had to return it to desk, no one available, left broken one there & went to dinner. Returned and they found us a new one. Later, we tried to take a shower and no hot water. Was told it was a reoccurring problem, not sure what was goi... read more
Business response:
Thank you for the great comments about our location. However, we are sorry to read you were inconvenienced by maintenance issues in your room. Our maintenance team takes great pride in ensuring everything is working properly in each suite. They are working hard to resolve your concerns. Again, we apologize for the inconvenience and we hope to welcome you back to provide you the excellent experience you deserve. Sincerely, General Manager
Good, basic accommodation I needed a place to in between my stay at the nearby Marriott. Place was as advertised. Clean, and basic accommodation.
Business response:
Thank you for choosing Extended Stay America - Boston - Burlington for your stay. We are happy to read you liked our well-kept property and that you were satisfied with your room. It was our pleasure serving you, and we hope to have you back with us soon. Sincerely, General Manager
Gute Einkaufsmoeglichkeiten Gure Einkaufsmoeglichkeiten. 20 - 30 Minuten bis Boston Downtown.
Business response:
Thank you for choosing to stay at Extended Stay America - Boston - Burlington during your visit to the area. We are delighted to read you had an enjoyable stay and that our location close to the shopping choices was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back soon! Sincerely, General Manager
Needs follow through We have a kitchen, but no kitchen supplies. Ask to have some brought said they would come in about 15 minutes never appeared the shower made a lot of noise and the curtain would not stay closed
Business response:
We always appreciate feedback from our guests to ensure we are meeting our high standards of service. We sincerely apologize for the issues you experienced during your stay, and we've shared your comments with our team to ensure a better experience for future guests. Thank you for staying with us, and we would love the opportunity to welcome you back. Sincerely, General Manager
Business response:
It was our pleasure having you as our guest at Extended Stay America - Boston - Burlington and thank you for sharing your four-star rating. It's great to see you enjoyed your visit. Please visit us again the next time you are in the area. Sincerely, General Manager
Business response:
Thank you for choosing our hotel and for sharing your rating! We always aim to provide an outstanding stay experience, however, we missed the opportunity to meet all of your expectations. We hope you will stay with us again for a totally improved experience. Sincerely, General Manager
Decent for a 2 night stay... Went o check out on the morning and there was no staff to be found..... Water pressure was not great and loud BUT overall was a ok stay and would stay again
Business response:
Thank you for being our guest at Extended Stay America - Boston – Burlington. We are glad your overall stay was a pleasant one. We appreciate your observations. We will work hard for the issues you experienced. We value your business and look forward to your return. Sincerely, General Manager
May try again for a cheaper price We checked in late and we were accomodated right away. You can tell that the place is old and it needed updating. The lobby is really small and the breakfast is actually just snacks. Coffee, hot water, chocolate, granola bars, small banana nut muffin, blueberry muffin, & choc muffin. We were so thirsty from the trip and the place don't have any bottled water. We tried the vending machine and water was sold out. I don't drink carbonated drinks and that's all what is left in the vending machin... read more
Business response:
Thank you for the feedback about your stay at our hotel. We are glad you enjoyed your overall stay and that you liked our front desk service. However, we are sorry for your disappointment with our breakfast choices. We will certainly share your feedback with the appropriate team regarding food and beverage selections at our hotel. Thank you once again, and we look forward to serving you better in the future. Sincerely, General Manager
it was just 1 night coming in late then leaving first thing in the morning. It was ok for the purpose though tired looking. Bathroom could definitely use an overhaul.
Business response:
Thank you for providing your feedback. We are glad that your accommodations were acceptable to you. However, we are sorry if any inconvenience was caused. It was a pleasure to have you as our guest, and we hope to welcome you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Boston - Burlington
How is Extended Stay America - Boston - Burlington rated?
Extended Stay America - Boston - Burlington has a 4 star rating with 1,104 reviews.
When is Extended Stay America - Boston - Burlington open?
Extended Stay America - Boston - Burlington is open now. It will close tomorrow at 12:00 a.m.