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Extended Stay America - Boston - Peabody
- Hotels
- Peabody, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
200 Jubilee Dr., Peabody, MA, 01960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was super friendly and responded in a timely manner to all our needs.
Business response:
Dear Sarah, Thank you for choosing Extended Stay America for your recent visit to our city. We are glad to know you had a good stay and that we met all your expectations. It is good to know our associates were friendly and attentive to your needs during your visit. Please return, and we will be happy to serve you again.Sincerely,Hotel Management
It is a great place for a longer stay. If you get there later in the evening for check in, after 7pm, you might have to wait a bit. When I checked out, I asked for a receipt, was told it would be emailed to me and almost 9 hours later I have not received it.
Business response:
Dear Hannah, Thank you for being our guest. Our prime motive is to provide a pleasant and comfortable hotel experience to all the guests who enter our door. It is nice knowing you also had a good time and found the location nice. However, we are sorry for the issues that impacted your overall time. We regret the delay in connecting with you and will discuss this with the team to resolve this as soon as possible. Please stay with us again for another great experience.Sincerely,Hotel Management
Joe is awsome
Business response:
Dear Toshia, Thank you for being our guest and for your fantastic feedback! Every team member here works hard to deliver a great guest experience, so we appreciate you noticing Joe's efforts. Your encouraging words mean a lot. Please visit again the next time you are in the city to enjoy our location. Sincerely,Hotel Management
We enjoyed our stay in the assisted/handicap room with cooking/refrigerator. Such a bonus to be able to NOT have to eat out every day. Great option at this location!! Super helpful staff and much appreciated the open/handicap bathroom amenity!! Only thing I might recommend is a few more options in the "grab and go" breakfast and two options in coffee - decaf and regular. There was only regular. Maybe toast, bagels (flavored) cream cheese, butter and some fruit or different juice(s)??
Facility was clean and comfortable. But - the free breakfast advertised was just a cup of coffee and a small blueberry or chocolate muffin. The telephone in the room was dead - a safety hazard in the event I had to report an emergency. The room had one small pillow. I asked for an additional pillow and I was told there were none.
Business response:
Dear Gary, Thank you for choosing our brand and reviewing your time during your recent visit to the hotel. It is nice that you had a satisfactory stay and liked the room and the amenities. We appreciate you pointing out specific items you loved and areas where we can improve. However, please accept our apologies for the issues not meeting your taste. Our team has been informed about this and will take quick action. Considering the positive highlights, please stay with us again so we can provide you with a more satisfying exp... read more
Nice staff, though.
Business response:
Dear Jason, Thank you for your kind words about our team. We're delighted to hear you had a positive interaction with our staff at Extended Stay America. Your feedback is greatly appreciated, and we look forward to welcoming you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boston - Peabody
How is Extended Stay America - Boston - Peabody rated?
Extended Stay America - Boston - Peabody has a 4.2 star rating with 1,270 reviews.
When is Extended Stay America - Boston - Peabody open?
Extended Stay America - Boston - Peabody is open now. It will close tomorrow at 12:00 a.m.