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Extended Stay America - Boston - Peabody
- Hotels
- Peabody, MA
About this business
Location details
200 Jubilee Dr., Peabody, MA, 01960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was nice. Clean room, close to interstate so kinda alot of noise certain time of day. But nice and clean.
Business response:
Dear Aaron, Thank you for your feedback. We are glad you found the room clean and convenient at Extended Stay America. We appreciate your understanding of the noise and will work on improving comfort. We hope to welcome you back for an even better experience.Sincerely,Hotel Management
Room above me was very noisy hard to sleep
Business response:
Dear Ferdinand, We are glad you stayed with us recently, and we appreciate you taking the time to post comments about your experience. We are sorry your sleep was disturbed by noise from nearby guests. Our front desk is always available to help with concerns like these, and we are truly sorry we were not aware of the noise problem. We would have been happy to resolve the issue or move you to another suite. Apart from this, we hope you had a pleasant time. Please return, as we would love to provide you with a better experienc... read more
Hotel is clean, room was comfortable. Only knock is they advertised free breakfast - it consists of a cup of coffee and a packet of Quacker Oatmeal.
When we first arrived, the front desk manager stated that the elevator wasn’t working which was fine with us however; in the room there was multiple insects on the bed and in the floor and when we complained and decided to leave they only said that we were still going to be charged. Never again!!
Business response:
Dear Cristaliz, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately.Sincerely,Hotel Management
Spartan at best. Kitchen had no supplies and when you asked for them you had to go to the lobby even though the info card said they would deliver. Breakfast was a joke - coffee/tea and oatmeal. The laundry took coins or card though the lobby said coins only and did not have any detergent. The last morning had no hot water for the shower.
Business response:
Dear Algis, Thank you for your feedback about your recent stay with us. It is good to know you had a satisfactory time here. However, we are disappointed to read about your experience at our hotel. This is not the impression we like our guests to leave with. What you described is unacceptable, and we will address this appropriately. We hope you will consider this an isolated incident and return for another stay. We would love the opportunity to provide you with the hospitality you should have experienced on this visit. Since... read more
Frequently asked questions about Extended Stay America - Boston - Peabody
How is Extended Stay America - Boston - Peabody rated?
Extended Stay America - Boston - Peabody has a 3.2 star rating with 2,081 reviews.
When is Extended Stay America - Boston - Peabody open?
Extended Stay America - Boston - Peabody is open now. It will close tomorrow at 12:00 a.m.