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Extended Stay America - Boston - Peabody
- Hotels
- Peabody, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
200 Jubilee Dr., Peabody, MA, 01960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not bad (could use some updates) but not a single ice machine on the property. Seems like not a big deal unless your traveling & need ice! lol
Business response:
Dear Chris, Thank you for choosing us and for appreciating your stay. We are glad to hear that your overall experience was comfortable and pleasant. We understand your disappointment regarding the lack of an ice machine. As we specialize in extended stays, all our rooms are equipped with full-size fridges that include ice trays, and therefore we do not have ice machines on the property. Our front desk team is available to assist you with any further needs. We hope to have the opportunity to serve you again on your next visit... read more
This was to be a smoke-free room, but the room had a constant stale cigarette smoke smell which was especially strong in the bathroom. The complimentary breakfast was not much, and one of the mornings the coffee was made in the (clearly labeled) "HOT WATER" caraffe.
Business response:
Dear Nancy, We apologize for the issues you encountered during your stay. It's concerning that your room had a smoke odor, as we aim to provide a clean and comfortable environment for all guests. We will address this with our team to prevent future occurrences. Your feedback about the breakfast and coffee service will also be reviewed to improve our offerings. Thank you for bringing these matters to our attention.Sincerely,Hotel Management
Desk staff very friendly and efficient. Quiet hotel. Hallways could have used a vacuum as corners had dirt and debris.
Business response:
Dear Teresa, Thank you for your feedback. We’re pleased to hear that you found our desk staff friendly and efficient and enjoyed the quiet atmosphere of the hotel. We apologize for the cleanliness issues in the hallways and are addressing this with our housekeeping team to ensure that all areas are properly maintained. Your comments are valuable in helping us improve. We look forward to welcoming you back to Extended Stay America and providing an enhanced experience in the future. Sincerely,Hotel Management
The property was clean and staff was friendly. Breakfast was not serve at all even though I was told during my check in that it was a grab n go breakfast.
Business response:
Dear Sokhourn, Thank you for your review; it's nice to know you had a pleasant stay with us and you found the property to be clean and staff-friendly. However, we are sorry for your experience with the breakfast. We will make a note of your feedback as we always want to know how to improve our guest experience. Our front desk is always helpful and available to assist you. Please allow us another opportunity to accommodate you, and we are confident we can replace this experience with a more positive memory!Sincerely,Hotel Man... read more
The room was very clean. It was fairly quiet.
Frequently asked questions about Extended Stay America - Boston - Peabody
How is Extended Stay America - Boston - Peabody rated?
Extended Stay America - Boston - Peabody has a 4.1 star rating with 1,210 reviews.
When is Extended Stay America - Boston - Peabody open?
Extended Stay America - Boston - Peabody is open now. It will close tomorrow at 12:00 a.m.