Extended Stay America - Boston - Peabody

Business response:

Dear Yudelka,Thank you for taking the time to review your recent stay. Although we did not fully meet your expectations, we’re glad to know you had a positive experience. We always strive to provide a welcoming and enjoyable environment to every guest. Reviews such as yours are invaluable to our hotel as we continuously strive to improve our guest experience. Thank you again, and we look forward to welcoming you back.Sincerely,Hotel Management 

Business response:

Dear Rones, Thank you for your kind feedback! We are thrilled to hear that you had a great stay with us. Our team works hard to ensure every guest has a comfortable and enjoyable experience, and it’s rewarding to know that we met your expectations. We truly appreciate your support and hope to continue delivering excellent service during your future visits. Thank you again, and we look forward to welcoming you back to Extended Stay America soon!Sincerely,Hotel Management 

Business response:

Dear Kasim,Thank you for the fantastic review of Extended Stay America. We’re thrilled to know your experience was positive and that everything met your expectations. Providing a comfortable and enjoyable stay is always our goal, and it’s wonderful to hear that we succeeded in making your visit a pleasant one. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Sincerely,Hotel Management