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Extended Stay America - Boston - Peabody
- Hotels
- Peabody, MA
About this business
Location details
200 Jubilee Dr., Peabody, MA, 01960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was good, nice and quite.
The room was clean but the entire place is a bit outdated. Stains on furniture. Hallway rugs are rundown and has some holes. Looks like they try to keep it clean and it's quiet and convenient. It really was just to sleep for the night but the room was also super dry from the heat. So we turned it down and felt chilly but better.
Business response:
Dear Perla, We are pleased you found our rooms peaceful and clean. However, we apologize for the issues you outlined about the carpets, and if you felt our accommodations needed updating. Please know that we value all your comments and will share them with appropriate individuals. Your feedback is appreciated and essential as we strive to elevate our guest experience. We thank you for your business and hope you will choose us again whenever your travels bring you to the area.Sincerely,Hotel Management
It’s a solid room but not the most updated, a lot of stuff is worn
Business response:
Dear Justin, Thank you for sharing your feedback. We're glad to hear you found your room to be solid. We understand the importance of providing a refreshed and comfortable experience for our guests, and we sincerely appreciate your comments regarding the wear and tear. Please be assured that your observations will be shared with our team as we continue to prioritize improvements in our accommodations. We hope to welcome you back for an even better stay.Sincerely,Hotel Management
Quiet, but not maintained.
Business response:
Dear Tommy,Thank you for choosing us and for your feedback. We are happy our hotel met your expectations in most areas, but we are disappointed to know you had issues with maintenance. Our goal is to provide a comfortable experience for every guest; therefore, we apologize for this concern during your visit. Your comments are helpful, and we'll certainly look into areas that need attention. On a positive note, we are glad you enjoyed the peaceful ambiance of the hotel. We hope to have the opportunity to welcome you again and... read more
My visit was nice
Business response:
Dear Martin,Thank you for your outstanding review! We are glad that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to read your feedback. Thank you again for taking the time to share your experience with others, and we look forward to hosting many more visits to Extended Stay America.Sincerely,Hotel Management
Better places My room was very noisy. It was the refrigerator that was making such noise all night long.
Business response:
Dear Crystsl, Thanks for posting your review of your time with us. Our goal is to provide an exceptional experience for each guest, and it is nice to know you had a pleasant stay. However, we are sorry for the disappointment caused by the refrigerator's noise. Your remarks are shared with the maintenance team to ensure we are working to improve them to serve better. We hope you stay with us again and have a seamless time.Sincerely,Hotel Management
Welcoming!
NOT ALL IT WAS CRACKED UP TO BE The gentleman at the front desk was great, but the property needed some tlc. there was a family in the room just above us and the child did nothing but run and jump and God knows what else it was LOUD! the elevator didn't work the last day and we had to carry our luggage downstairs which was no big deal...people were cooking in their rooms and it smelled awful...but the beds were comfortable for the little sleep we got!
Business response:
Dear Lori,Thank you for including Extended Stay America in your travel plans! We're glad our front desk team made a positive impression and that you found the beds comfortable. However, we apologize for the inconvenience you experienced due to the cooking in other rooms and noise concerns from the room above you. We will look into these issues and appreciate your thoughts as we work on improving these areas! We look forward to welcoming you back!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boston - Peabody
How is Extended Stay America - Boston - Peabody rated?
Extended Stay America - Boston - Peabody has a 3.2 star rating with 2,131 reviews.
When is Extended Stay America - Boston - Peabody open?
Extended Stay America - Boston - Peabody is open now. It will close tomorrow at 12:00 a.m.