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Extended Stay America - Boston - Saugus
- Hotels
- Saugus, MA
About this business
Location details
832 Broadway, Saugus, MA, 01906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We arrived late. The room was nice. No continental breakfast, but a little kitchenette in our room. Unfortunately, we were there late and had to leave early. I was hoping to get some fruit in the morning. Vending machines filled with junk. Other than that, the room was great. The best we had stayed in 4 nights😊
Business response:
We are delighted that you enjoyed your stay with us! Thank you for the feedback on the vending machine selections, we appreciate knowing what is important to our guests.
Was in better condition then i was expecting. Wish they gave an option to clean room everyday or stick with their once a week cleaning. Room was perfect since we didn't spend much time there. We were enjoying the entire city/area. Clean and friendly. Walmart in walking distace. Was a 20-40 minute drive to Boston depending on traffic. Would stay again.
Business response:
Thank you for the great review. We do strive to give guests their privacy while still meeting their needs with friendly service. We're glad WoodSpring Suites Signature Boston North delivered for you. We hope to see you back again soon.
Business response:
Thank you for this awesome rating AND for staying with us!
We loved our stay here! Clean and the staff was amazing! Anything we needed they took care of right away. The only two issues was the elevator makes a sound like a grandfather clock announcing the hour when it reaches its desired floor. Our room was across the hall from the elevator so we heard every time the elevator came to our floor at all hours. Secondly, the room had an odd odor. It wasn’t unclean nor was it a disgusting odor. Just very odd.
Business response:
Thank you for the terrific review and insightful feedback. We will use it to help us improve and we hope to see you again soon!
This placed smells amazing. It made me think I was somewhere tropical. The only complaint I had about the room was that it was HOT! There was A.C. but it didn’t work the greatest, it made for a long and miserable night.
Business response:
Thank you for the great compliments. We are so sorry to hear about the AC and hope you reported it so we could address it right away. We are terribly sorry that you endured a miserable night.
Vacances Vraiment un belle endroit propre tu as tout dans la chambre frigidaire micro onde petit poêle et il y a un endroit pour laver ton linge et serviette tout ce qu’il manque c’est un petit balcon pour être dehors le soir
Business response:
Merci pour l'examen très attentionné et les suggestions. Nous aimons savoir ce qui a un impact sur les clients et ce que nous pouvons faire pour que leur séjour soit le meilleur possible. Merci de votre écoute.
Business response:
We are delighted that you enjoyed a wonderful stay with us. Thank you for the terrific rating.
Business response:
We appreciate the incredible rating! Thank you!! #WoodSpringGreatStay
had to call a number to get someone to come to the front desk. The lobby had a door that constantly stayed locked and some people lived in this hotel as either their house or long term. The people "living" there would sit outside in lawn chairs and hang out. A child on our hall kept knocking on our door. It was a different experience...not like a normal hotel
Business response:
I'm so sorry you did not have a relaxing enjoyable visit with us during this stay. Thank you for letting us know your insights and impressions. We appreciate it.
Frequently asked questions about Extended Stay America - Boston - Saugus
How is Extended Stay America - Boston - Saugus rated?
Extended Stay America - Boston - Saugus has a 3.2 star rating with 2,086 reviews.
When is Extended Stay America - Boston - Saugus open?
Extended Stay America - Boston - Saugus is open now. It will close tomorrow at 12:00 a.m.