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Extended Stay America - Boston - Saugus
- Hotels
- Saugus, MA
About this business
Welcome to Extended Stay America - Boston - Saugus! We are the perfect location for business travelers, students, tourists and those relocating to the Boston, MA area who need to find a home away from home for several nights, a week, a month or even longer. From our location, you can easily visit local attractions such as the Boston Tea Party Ships and Museum, the New England Aquarium, Fenway Park and the Museum of Fine Arts, Boston. When you stay at an Extended Stay America hotel, you’ll enjoy just the right amenities... read more
Location details
832 Broadway, Saugus, MA, 01906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property was not in the best shape but we made it work
Business response:
Thank you for your feedback. I'm so sorry to hear that we did not impress you but glad you were able to have a pleasant stay with us.
Business response:
Thank you for your review. We hope to see you again soon.
Business response:
Thank you for your feedback. I am happy to hear you enjoyed your stay with us.
Stay here! It’s just like home. The staff were awesome!
Business response:
Thank you for the great review,!! I am glad to hear that you enjoyed your stay with us and we appreciate your feedback.
Not bad for one night Our floor was "smoke free" but i think someone on our floor was smoking in their room as the smell reached my room- the rooms were okOnly stayed one night so this is my only feedback. The people who checked me in/out were nice. No other concerns.
Business response:
Thank you for your review. It's feedback like yours that helps us improve our guest service.
Easy access to walmart, McD etc. The parking is free and the staff were friendly.
Business response:
Thank you for the great review of our hotel and staff. We are so pleased to hear that our location was convenient for you and that you enjoyed our terrific staff. We appreciate you.
So clean & beautiful
Business response:
Jessica Thank you for the great review. I am glad to hear that your stay with us was a pleasant one
Front desk needs some work My stay was fine however upon checking in the attendee at arrival was not very friendly. He gave us A key card with room number on it when 4 of us were checking in. Ok that's fine we can make do with one Kay card. However upon walking into the room number given to us it was occupied. Luckily no one was in the room at the time but all of there belongings we're all over the place. We quickly shut the door and left. ( Thankfully no one was in there.) Upon explaining situation to attendee he was not ap... read more
Business response:
We are delighted that you enjoyed our super clean room and especially appreciated our convenient location. We do apologize for the hiccup at check-in and thank you for letting us know how that impacted you and your overall stay with us.
Above and beyond customer service, the staff really goes out of their way to help address ANY concerns, even those they don’t have to be worried with
Business response:
Thank you for the great review. We are delighted that we were able to give you the best service possible.
Frequently asked questions about Extended Stay America - Boston - Saugus
How is Extended Stay America - Boston - Saugus rated?
Extended Stay America - Boston - Saugus has a 4.2 star rating with 1,091 reviews.
When is Extended Stay America - Boston - Saugus open?
Extended Stay America - Boston - Saugus is open now. It will close tomorrow at 12:00 a.m.