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Welcome to Extended Stay America - Boston - Saugus! We are the perfect location for business travelers, students, tourists and those relocating to the Boston, MA area who need to find a home away from home for several nights, a week, a month or even longer. From our location, you can easily visit local attractions such as the Boston Tea Party Ships and Museum, the New England Aquarium, Fenway Park and the Museum of Fine Arts, Boston. When you stay at an Extended Stay America hotel, you’ll enjoy just the right amenities... read more
832 Broadway, Saugus, MA, 01906, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Easy access to walmart, McD etc. The parking is free and the staff were friendly.
Business response:
Thank you for the great review of our hotel and staff. We are so pleased to hear that our location was convenient for you and that you enjoyed our terrific staff. We appreciate you.
So clean & beautiful
Business response:
Jessica Thank you for the great review. I am glad to hear that your stay with us was a pleasant one
Front desk needs some work My stay was fine however upon checking in the attendee at arrival was not very friendly. He gave us A key card with room number on it when 4 of us were checking in. Ok that's fine we can make do with one Kay card. However upon walking into the room number given to us it was occupied. Luckily no one was in the room at the time but all of there belongings we're all over the place. We quickly shut the door and left. ( Thankfully no one was in there.) Upon explaining situation to attendee he was not ap... read more
Business response:
We are delighted that you enjoyed our super clean room and especially appreciated our convenient location. We do apologize for the hiccup at check-in and thank you for letting us know how that impacted you and your overall stay with us.
Above and beyond customer service, the staff really goes out of their way to help address ANY concerns, even those they don’t have to be worried with
Business response:
Thank you for the great review. We are delighted that we were able to give you the best service possible.
Great service My family unfortunately due to certain situations ended up homeless and picked this hotel and we had no problems amazing customer service
Business response:
Thank you for the great review. I am glad that you enjoyed your stay with us.
Great. Place, hotel with laminate flooring, it’s different. But nice
Business response:
Thanks for staying with us. We appreciate your feedback
New Building The hotel was nice & new.My only issue was was after settling in for the evening the room next door must have had smokers in it. The smell was overwhelming.Front desk moved me to different room, I slept well the bed was great. Overall had a great stay and would stay again.
Business response:
Thanks for staying with us. We appreciate your feedback
Business response:
Thank you for staying with us. We hope to see you again.
This hotel is AMAZING. The staff go above and beyond for their guests. Sendaly, Chris, and Jarrod, you guys are the BEST!!!! VERY GOOD STAY HERE. I would recommend this hotel for anyone coming to or thru Boston/Saugus. Thanks for everything!!!
Business response:
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
Extended Stay America - Boston - Saugus has a 4.3 star rating with 1,185 reviews.
Extended Stay America - Boston - Saugus is open now. It will close tomorrow at 12:00 a.m.