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Extended Stay America - Boston - Saugus
- Hotels
- Saugus, MA
About this business
Location details
832 Broadway, Saugus, MA, 01906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Dear Mark Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Business response:
We appreciate this great 8 out of 10 rating. Thank you!
Nice place! Everything was good. We would stay here again! One area of improvement would be the wait time to check in.
Business response:
We are glad to know your overall stay was a good one. We apologize for the length of time to get checked-in and thank you for letting us know how our check-in process impacted you. We appreciate the feedback.
The studio room was setup nicely, and was pretty clean. However, there was a dank smell in the hallway that smelled like either marijuana or stinky food and something similar in the room itself, which gave the impression someone may have smoked in the room. I understand it is difficult to remove smells, but it would have made the stay a bit more pleasant if the air was fresher. We were only there for a very short amount of time, so it might have bothered me more if I was there longer. Another issue was the check-in process i... read more
Business response:
You make excellent points and we thank you for the feedback. We are glad you were able to enjoy an overall pleasant stay with us.
Good location, but access to road in front of building was poor.
Business response:
Thank you for your comments and for sharing your experience. We appreciate hearing from you.
Business response:
Thank you for the great rating.
Business response:
Thanks for the 5 star rating
The hotel was nice and clean. Funky smell on the hotel floor.
Business response:
I'm glad you enjoyed your stay .
They don’t allow cash payment and yet they didn’t say this on their website. They made me go back and forth for nearly 3 hours trying to buy a prepaid Visa card, which they ended up rejecting in the end! As a foreigner travellling for business, this was hell
Business response:
I'm so sorry to hear about these frustrations. Thank you for letting us know.
Frequently asked questions about Extended Stay America - Boston - Saugus
How is Extended Stay America - Boston - Saugus rated?
Extended Stay America - Boston - Saugus has a 3.2 star rating with 2,086 reviews.
When is Extended Stay America - Boston - Saugus open?
Extended Stay America - Boston - Saugus is open now. It will close tomorrow at 12:00 a.m.