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52 4th Ave., Waltham, MA, 02451, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Inexpensive Rt 128 option with some issues While the rooms are OK, our bathroom sink was clogged when we arrived (Friday night arrival). We asked for it to be cleared Saturday morning; nothing was done. It was clogged for the entire stay. More attentive service would have been appreciated. The mattress was on the soft side - not the worst I've ever had, but my wife and I both had stiff backs on the second night. The room was clean. The hot water was plentiful. The towels and pillows were acceptable. The kitchen was equipped ... read more
The bathroom sink had the lowest drain I have seen in my life. On checkout, the front desk had a sign about helping other customers and be back soon, but the desk person was sitting in an office, out of sight.
Business response:
Peter, thank you for your review. We are sorry you did not experience the best of our staff. We will bring your concerns to the attention of our front desk staff as we continuously strive to improve. We have also asked our team to check the sink. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Served its purpose The location was the primary reason for this hotel reservation. We needed close to Boston, but with free parking. It served its purpose.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
Extended Stay America - Boston - Waltham - 52 4th Ave. has a 2.8 star rating with 2,722 reviews.
Extended Stay America - Boston - Waltham - 52 4th Ave. is open now. It will close tomorrow at 12:00 a.m.