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Extended Stay America - Boston - Westborough - Computer Dr.
- Hotels
- Westborough, MA
About this business
Location details
1800 Computer Dr., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Mario, thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Glitches but overall good Originally booked one week then added second. Spoke to front desk and I was able to do checkout and immediate checkin keeping the same room. However room was supposed to get weekly cleaning that same day. Did not happen. Spoke to a different front desk person and it was promised for the next day. Still didn’t happen. Finally happened on the third attempt, third day and third front desk person. Was cleaned well but room showing wear and tear.
Business response:
Thank you for being our guest. We are sorry for the inconvenience you faced because of our staff not being attentive to your needs. We have discussed your feedback with our team to make sure this was an isolated event. Also, your comments about the condition of our hotel will be shared with the concerned individual planning a future renovation. We appreciate your patience and hope to have an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
I needed a clean, quiet, comfortable room, and that's what I got.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you had an amazing stay and that we were able to meet all your expectations with regards to a comfortable room. On behalf of everyone here, we invite you to visit us again. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
arrived slightly early, was still allowed to check in at no xtra charge. they even upgraded a room for my mother to handicap compliant at no up charge ! will most definitetly stay there again
Business response:
Ron, thank you for staying at Extended Stay America and writing about your wonderful experience. We take great pride in delivering excellent service to our guests, so your comments assure us that we are on the right track. We can't wait to share your compliments with our team. They will appreciate your recognition of their efforts. Thanks for the great review and we look forward to welcoming you and your mother back the next time you are in the area! Sincerely, Hotel Management
Room was very clean and comfortable. It was a short trip but I am going to be using extended stay whenever possible the convenience of having a kitchenette can’t be beat!
Business response:
Thanks for the wonderful feedback. We are glad to know your stay with us was enjoyable and that you were impressed with the convenience of kitchenette in your room. It was a pleasure to have you here, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management
Business response:
Fatima, we are delighted you had a great stay at the Extended Stay America and you loved all aspects of our hotel. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Gray Navy’s review
Business response:
Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Westborough - Computer Dr.
How is Extended Stay America - Boston - Westborough - Computer Dr. rated?
Extended Stay America - Boston - Westborough - Computer Dr. has a 3.2 star rating with 1,757 reviews.
When is Extended Stay America - Boston - Westborough - Computer Dr. open?
Extended Stay America - Boston - Westborough - Computer Dr. is open now. It will close tomorrow at 12:00 a.m.