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Extended Stay America - Boston - Westborough - Computer Dr.
- Hotels
- Westborough, MA
About this business
Location details
1800 Computer Dr., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great stay great price, Good staff clean rooms , swimming pool.. good coffee..
Business response:
Thank you for selecting Extended Stay America for your stay and for sharing your comments. We are thrilled to know how much you loved your well-maintained room and the great value we offer. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
share a sofa-bed for 2 people is not really comfortable Neither to have a once-a-week room service (is this really a "hotel"?) pool was nice as weather permitted. continental breakfast consist in cereal bars/muffins and coffee/tea as self service in a small table
Business response:
Thank you for your stay with us and for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Regardless of the length of stay, our goal is to provide a clean, comfortable and well maintained hotel with a friendly staff at a good value. Thank you again for staying with us and ... read more
Clean, comfortable, easy to get to off Hwy 495.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and that our location close to various attractions of the city was ideal for your needs. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
Great for one person! It is a great place to stay by yourself for longer periods of time. There is a full kitchen but you have to request to use their plates and other kitchen items. I had to use the sofa bed for my grandson and he found that uncomfortable, but usually they are. The only problem we had was with the keys not working for the hallway doors consistently. I believe the problem was fixed by the time we left.
Business response:
Jane, thank you for being our guest at Extended Stay America. It’s nice to know you enjoyed your time with us and that our service and facilities were to your satisfaction. However, we regret if any inconvenience was caused to you and your family. We hope to welcome you all back again soon. Sincerely, General Manager
Excellent home base to take day trips all over New England
Business response:
Donna, thank you for being our guest at Extended Stay America - Boston - Westborough - Computer Dr. It’s a pleasure knowing you loved our location which was comfortable for your visit. We hope to welcome you back soon. Sincerely, General Manager
Business response:
Sherri, thank you for being our guest and letting us know your overall visit was a pleasant one. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future. Sincerely, General Manager
Breakfast a disappointment This hotel was comfortable and clean. The pool was excellent. The breakfast consisted only of granola bars, muffins and coffee. Some juice and fruit would have been nice as we were travelling with children. The kitchens were not stocked with kitchen items and we had to ask for everything we needed. They were often out of pool towels. The staff was friendly and accommodating but the kitchen and the breakfast did not meet our expectations.
Business response:
Gina, thank you for your review. While we are glad you were satisfied with some aspects of your stay, we are sorry you were not happy with the selections in our complimentary grab-and-go breakfast. We will make note of your feedback as we plan any changes in the future. We also apologize if you were inconvenienced by our dishware policy. Our brand standards requires us to keep the kitchenware at the front desk to ensure cleanliness. We hope that the other satisfactory aspects of your stay will bring you back for another visi... read more
excellent front desk service, very welcoming Our stay was good and very comfortable and very clean
Business response:
Charlene, thank you for taking time to review your experience at Extended Stay America - Boston - Westborough - Computer Dr. It's nice to know you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the front desk team to let them know their efforts are appreciated. Thanks again, and we look forward to your next visit. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Boston - Westborough - Computer Dr.
How is Extended Stay America - Boston - Westborough - Computer Dr. rated?
Extended Stay America - Boston - Westborough - Computer Dr. has a 4.2 star rating with 1,035 reviews.
When is Extended Stay America - Boston - Westborough - Computer Dr. open?
Extended Stay America - Boston - Westborough - Computer Dr. is open now. It will close tomorrow at 12:00 a.m.