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Extended Stay America - Boston - Westborough - Connector Road
- Hotels
- Westborough, MA
About this business
Location details
19 Connector Rd., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Signs in parking lot about leaving nothing in car were disconcerting. The hotel had a bad food aroma.
Business response:
Dear Guest, We regret that certain aspects of your stay affected your overall impression. We understand how the signage in the parking area may have felt unsettling and appreciate you sharing that perspective. We also regret that the atmosphere within the hotel did not meet expectations, as this is not the experience we aim to provide. Your comments have been shared with our team for review as we work to improve the overall guest experience. We appreciate you taking the time to share your thoughts and hope you will consider ... read more
Room was clean, staff is always friendly. I did have noise with someone's TV loud late night /early morning. I'll avoid the floor going forward.
Staff- friendly group of people! Some areas could smell better, but there are long term people there with older pets. My room was odor free. Chairs in lobby are comfy while waiting. Parking lot could be better plowed, but that's the people that do that being lazy. More shoveling for safety purposes would be great. At the least near handicapped parking
Business response:
Dear Guest, Thank you for taking the time to share your thoughtful and detailed feedback with us. We are delighted to hear your kind words about our friendly staff, comfortable lobby seating, and that your room was clean. At the same time, we appreciate your honest comments regarding common-area odors and winter maintenance in the parking lot. Your suggestions about improved shoveling, especially near handicapped parking, have been shared with our management and service partners for review and action. Guest comfort and safet... read more
Room was clean and warm ☺️ Staff is always friendly and helpful! Not really breakfast they have, just a fruit bar and coffee/tea. Queen studio room is great, you can cook if you're staying a few nights, they'll give you everything you need, dishes, pans, tools, etc,. full size fridge, desk w/chair and a table with 2nd chair, then a recliner for watching TV. Bed's okay, need more pillows I think. No lotion included in toiletries😕
Frequently asked questions about Extended Stay America - Boston - Westborough - Connector Road
How is Extended Stay America - Boston - Westborough - Connector Road rated?
Extended Stay America - Boston - Westborough - Connector Road has a 3 star rating with 1,442 reviews.
When is Extended Stay America - Boston - Westborough - Connector Road open?
Extended Stay America - Boston - Westborough - Connector Road is open now. It will close tomorrow at 12:00 a.m.