This profile has been claimed by the business owner or representative.
Extended Stay America - Boston - Westborough - East Main Street
- Hotels
- Westborough, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
180 E. Main St., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Loud heater but low budget Budget hotel. No extras - no plates, etc as one might expect in a "extended stay" suite. Heater is quiet loud and was right next to the bed in the room I was in. Otherwise was everything that it promised to be. Really is pet friendly with the pet fee clearly identified on their website. Would recommend for anyone seeking budget sensitive accommodations.
Business response:
Sharon, thanks for being our guest. We are pleased to know you liked our affordable price and that you had an overall pleasant stay with us. However, we apologize for the inconvenience you had in your room. Your feedback for the HVAC unit is shared with the concerned team to check and do the needful. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. Thank you for the review, and we look forward to welcoming you back soon. Sincerely, Hotel Manageme... read more
All good. Clean, comfortable and great access to our required location.
Business response:
Mark, thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your clean and comfortable accommodation and found our location ideal. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
The place is ok. Staff is friendly. Smoke free facility is great. However, the breakfast is a joke — only cereal and muffin.
Business response:
Thank you for reviewing your experience at our hotel. Although you had an overall comfortable stay, we are sorry to know our grab-and-go breakfast offerings weren’t to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Happy Stay Definitely a hotel I would return to. Clean, comfortable and accommodating. Staff was very professional
Business response:
Amanda, thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Quinetta, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management
Good, clean, comfortable hotel at an affordable price.
Business response:
Thanks for sharing your experience at Extended Stay America. It feels good to know you liked our affordable value and were impressed with our well-maintained property. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Please do Better with Daily House keeping I stayed for 3 nights and 4 days, and not one day did house keeping come and clean my room 🤔, the front desk told me I'd have to be staying a certain amount of days for my room to be cleaned daily. That is not sanitary! There should be daily housing keeping for every room period. Hire my staff if need be. Also the elevator expiration date was expired! Just do better.
Business response:
Thank you for your recent review of your stay. We apologize for your disappointment with your recent stay at our hotel. Since we are an extended stay property, we provide housekeeping services to guests who stay eight or more nights; however, these services are always available upon request for an additional fee. We also offer a complimentary linen exchange service at the front desk. In response to your feedback, we will be coaching our front desk staff to ensure we are clearly communicating our services and amenities during... read more
Frequently asked questions about Extended Stay America - Boston - Westborough - East Main Street
How is Extended Stay America - Boston - Westborough - East Main Street rated?
Extended Stay America - Boston - Westborough - East Main Street has a 4.1 star rating with 881 reviews.
When is Extended Stay America - Boston - Westborough - East Main Street open?
Extended Stay America - Boston - Westborough - East Main Street is open now. It will close tomorrow at 12:00 a.m.