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Extended Stay America - Boston - Westborough - East Main Street
- Hotels
- Westborough, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
180 E. Main St., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Awesome
Business response:
Brittany, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
I liked everything about the hotel and the workers. They were all polite and welcoming. Even if you had some trouble they will take care calmly and quickly. Honestly i didn't really like the gym they had. I felt like if I tried to use the work out machine, i might accidentally break it. How everything else is great.
Business response:
Thank you for choosing Extended Stay America. It’s a pleasure to know you had a wonderful stay with us and were impressed by the service provided by our courteous associates. We will be sure to share your compliments with our entire team for taking good care of you. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Miguel, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Great service for my whole stay.
Business response:
Scott, thanks for sharing highlights of your recent visit to Extended Stay America. We are thrilled to know everything went great during your stay and that our excellent service made for a memorable experience. Special thanks on behalf of our entire team for highlighting their efforts. Thank you once again for choosing us, and we look forward to welcoming you again soon at your second home. Sincerely, Hotel Management
Business response:
Richard, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Good for one night but don’t expect anything. Checked in super late & the hotel did not check ID upon check-in. Room was roomy and comfortable with the kitchenette but the applicances were bad. Had to wait 20 mins at the lobby to personally obtain appliances and cups for my stay which is depressing. Coffee maker shocked me while using and the cups were dirty. No ice machine so I had to wait 2 hrs to make my own ice. Will not recommend.
Business response:
We appreciate you choosing our hotel. Please accept our apology for your unpleasant experience as that is not the service level that we aim to provide. We have discussed your comments with our team, and we will be making changes to better serve our guests. Thank you for sharing your concerns. We hope you will give us another chance to prove ourselves to you on a future visit. Sincerely, Hotel Management
Loud heater but low budget Budget hotel. No extras - no plates, etc as one might expect in a "extended stay" suite. Heater is quiet loud and was right next to the bed in the room I was in. Otherwise was everything that it promised to be. Really is pet friendly with the pet fee clearly identified on their website. Would recommend for anyone seeking budget sensitive accommodations.
Business response:
Sharon, thanks for being our guest. We are pleased to know you liked our affordable price and that you had an overall pleasant stay with us. However, we apologize for the inconvenience you had in your room. Your feedback for the HVAC unit is shared with the concerned team to check and do the needful. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. Thank you for the review, and we look forward to welcoming you back soon. Sincerely, Hotel Manageme... read more
All good. Clean, comfortable and great access to our required location.
Business response:
Mark, thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your clean and comfortable accommodation and found our location ideal. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
The place is ok. Staff is friendly. Smoke free facility is great. However, the breakfast is a joke — only cereal and muffin.
Business response:
Thank you for reviewing your experience at our hotel. Although you had an overall comfortable stay, we are sorry to know our grab-and-go breakfast offerings weren’t to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Westborough - East Main Street
How is Extended Stay America - Boston - Westborough - East Main Street rated?
Extended Stay America - Boston - Westborough - East Main Street has a 4.1 star rating with 833 reviews.
When is Extended Stay America - Boston - Westborough - East Main Street open?
Extended Stay America - Boston - Westborough - East Main Street is open now. It will close tomorrow at 12:00 a.m.