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Extended Stay America - Boston - Westborough - East Main Street
- Hotels
- Westborough, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
180 E. Main St., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Please skip it. Just pay a little more... Family trip for graduation season- the location was great as it was close to where we needed to be. That’s where the pleasantness stops. I would not stay there again even though it was fairly economical. The kitchens have absolutely no supplies and you have to ask for and then retrieve whatever you need. When I called down to ask for simple knives, forks and plates I was given significant attitude. Not the cleanest place I’ve ever been but not the worst. The smell of rotten fish t... read more
Business response:
Steven, thank you for taking the time to review our hotel. It is good to know that you liked our affordable rates and convenient location which was perfect for your needs. However, we truly apologize for the service and cleanliness issues you encountered and the inconvenience it caused. We will discuss this with all team members to ensure situations such as these are handled more tactfully in the future. Please give us another opportunity to provide you with the experience you deserve. Sincerely, Hotel Management
Had a major hiccup while checkin in, as the night clerk said they didn't have any rooms even though I had made reservations at least a month in advance. Had to fight to get to my room. Cleanliness and appliance can be improved.
Business response:
Thank you for posting a review of your stay. We're sorry for the reservation issue you encountered and the inconvenience you had while you were here. However, we're glad to know the problem was resolved to your satisfaction. We appreciate your suggestions and hope to see you again to provide you with a much-improved experience. Sincerely, Hotel Management
Great location, clean and very affordable. We stay bere several times every summer when we have baseball tournaments in the atea. Always helpful staff, reliably clean and comfortable
Business response:
Thank you for our loyal guest while you are for baseball tournaments every year. We're thrilled to know our location worked well for your traveling needs and that you found us to be at a fair price. It is always a pleasure to welcome you back, and we hope to see you again very soon. Sincerely, Hotel Management
Very friendly staff and quiet environment greatly appreciated.
Business response:
It is lovely to read your positive review of your recent stay at Extended Stay America. We are glad you liked our pleasant, peaceful environment and friendly services. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay. Sincerely, Hotel Management
Very spacious hotel that comes with a full kitchen Very accommodating staff, continental breakfast, full kitchen and nice safe area.
Business response:
We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It is great to hear you enjoyed your comfortable suite with fully equipped kitchen, along with the service of our team. We are also glad you liked the grab-and-go breakfast and liked the safe environment. It was a pleasure hosting you, and we look forward to seeing you soon on your next trip this way. Sincerely, Hotel Management
Clean and comfortable Very clean. Friendly and helpful staff. Location was quiet but very close to essential stores.
Business response:
Reuben, your kind comments and wonderful rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the services provided by our associates and our location exceeded your expectations. Thank you for the review, and we hope to have you as our guest again soon. Sincerely, Hotel Management
Inexpensive. Get what you pay for. Check-in was smooth. Employee was nice. Bed was not comfortable. Pillows too stiff. The top blanket looked like a shower curtain to me. No hair conditioner. Just shampoo in shower. No garbage in bathroom or vanity area. Room smelled musty to me. The rate was inexpensive so I really have no reason to complain. Breakfast options are oatmeal, muffins and hot chocolate/coffee. Just know you get what you pay for. 😊
Business response:
Christina, we appreciate your stay and that you took the time to leave feedback. It was great to read about the enjoyable aspects of your visit, and we apologize for the difficulties you experienced. We have discussed your review with our management team to make necessary corrections. We appreciate your comments and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Westborough - East Main Street
How is Extended Stay America - Boston - Westborough - East Main Street rated?
Extended Stay America - Boston - Westborough - East Main Street has a 4.1 star rating with 861 reviews.
When is Extended Stay America - Boston - Westborough - East Main Street open?
Extended Stay America - Boston - Westborough - East Main Street is open now. It will close tomorrow at 12:00 a.m.