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Extended Stay America - Boston - Westborough - East Main Street
- Hotels
- Westborough, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
180 E. Main St., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location/clean Great location
Business response:
Sheila, thank you for leaving a review. It is a pleasure to know our ideal location was the highlight of your stay. We look forward to seeing you again at Extended Stay America. Sincerely, Hotel Management
Annoyed in the morning but a good lights sleep The trip was fine. What was not fine was the roofers starting their work before 8am and no one telling me that this would be happening. Giving me a room for one night on the top floor knowing they would be starting work early and loudly is something I will not forget. Otherwise the room was fine
Business response:
Sam, thanks for choosing us. Although you had an overall pleasant stay, we are sorry you couldn’t experience good sleep due to the on-going construction. We plan the noisiest work when it will cause the least disturbance to our guests, and regrettably, this was unavoidable. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
The queen bed was so uncomfortable
Business response:
Thank you for your comments.We aresorry you found the queen bed uncomfortable. We do have a variety of room configurations which may be more suitable to your needs the next time you stay with us.We appreciate your feedback as we continually strive to meet the needs of every guest. We hope to see you soon as our guest. Sincerely, Hotel Management
They had a bunch of drunk patrons staying at the hotel the same night we were there. The one staff member did his best but he was overwhelmed to say the least. The AC/Heat unit could not cool the room but appeared to be working. This is a no thrills kind of hotel, no ice machine, pool, "free breakfast" was just muffins and granola bars and coffee.
Business response:
Todd, thanks for choosing our hotel for your needs. We apologize as we couldn’t provide you with the perfect stay. Your observations with regard to the HVAC unit of your room and our breakfast is shared with appropriate individuals in an effort to improve our facilities and service moving forward. We hope you will give us an opportunity to serve you again on your future visit to our city. Sincerely, Hotel Management
The carpet and curtains was so dirty ans the smell disgusting !!!
Room was very nice. Was surprised that beds were not made daily. Also the one vending machine broke down and there were no accommodations. It would have been nice for the hotel to have soda's available for purchase another way rather than "down the road".
Business response:
Sandra, thanks for being our guest atExtended Stay America. We are delighted to read you had a comfortable stay and liked your room.We value your feedback as it will help us improve our service and facilities moving forward. Due to various local city /health dept. codes, the sofa beds are not made up in advance and must be made at the time of use. We provide a clean set of linens after every guest depart to ensure cleanliness for the next guest.We hope you will make us your home whenever you are in town! Sincerely, Hotel... read more
Evan checked us in and was very friendly. Told us everything we need to know.
Business response:
We are delighted you chose Extended Stay America for your visit and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgment of our hard working staff and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in town! Sincerely, Hotel Management
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
air conditioning didn't work in the room was very hard to sleep it was only giving air buy not cooling the room and bathroom were clean and comfortable
Business response:
Thank you for staying atExtended Stay America. We are happy your overall visit was acceptable but sorry for A/C unit was not working properly. Your review will be taken as a tool to ensure that all procedures within our maintenance department are being followed. We do hope you'll return so we can provide you with a more outstanding experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Westborough - East Main Street
How is Extended Stay America - Boston - Westborough - East Main Street rated?
Extended Stay America - Boston - Westborough - East Main Street has a 4.1 star rating with 881 reviews.
When is Extended Stay America - Boston - Westborough - East Main Street open?
Extended Stay America - Boston - Westborough - East Main Street is open now. It will close tomorrow at 12:00 a.m.