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Extended Stay America - Boston - Westborough - East Main Street
- Hotels
- Westborough, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
180 E. Main St., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
All was great. Staff was friendly and helpful!!! Room was as expected and clean!!!
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
It was great
Business response:
Kawther, thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased you overall enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
I was actually surprised to find that the hotel was clean. Seems to be been newly renovated. The lobby smelled clean and nicely scented. The room I stayed in was clean and comfortable for up to six adult. It was equipped with a refrigerator, microwave oven, and a stove. The only thing I had problem with the the breakfast selection. I was craving pancakes and eggs but all they offered was granola bar, oatmeal, muffins, coffee and tea. I would definitely consider staying there again.
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and look forward to welcoming you back soon. Sincerely, Hotel Management
Average Dirty towels left in bathroom makes you wonder about how clean everything else is. Awful pillows. Loud AC. Good location. Convenient.
Business response:
Jill, thank you for being our guest and for taking the time to post a review. We are pleased to know you liked our convenient location and had a pleasant stay with us. However, we are sorry for the inconvenience you experienced. Your feedback has been discussed with our housekeeping and maintenance team to be more diligent with their efforts so that our future guests never experience this problem. Thanks again, and we hope to see you soon so that we can make it up to you. Sincerely, Hotel Management
Inexpensive, very basic, minimal breakfast options I chose this hotel based on the price, but it was a “you get what you pay for” sort of experience. The check in clerk was busy eating his dinner for most of our conversation, which was a little awkward. He informed me that the hotel doesn’t have an ice maker because there are ice cube trays in the freezers in each room, but of course they leave them empty (and clean) in the freezers. So - no ice until it was time to leave. The room had a strong odor of whatever food was last... read more
Business response:
Please accept our sincerest apologies for the cleanliness issues you encountered while here. Please be rest assured that your comments have been taken as a learning tool and have been shared with the housekeeping team in an effort to improve our service. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Business response:
Lynn, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Westborough - East Main Street
How is Extended Stay America - Boston - Westborough - East Main Street rated?
Extended Stay America - Boston - Westborough - East Main Street has a 4.1 star rating with 833 reviews.
When is Extended Stay America - Boston - Westborough - East Main Street open?
Extended Stay America - Boston - Westborough - East Main Street is open now. It will close tomorrow at 12:00 a.m.