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Extended Stay America - Bradenton
- Hotels
- Bradenton, FL
About this business
Location details
4550 53rd Ave E, Bradenton, FL, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Total nickel and dime operation. No daily room cleaning, you have to bring back your own dirty towels, and the breakfast is subpar at best. Water pressure is awful. Bathroom was clean, which is a plus. I’d give it a 7.5 overall. The sheets were heavily bleached maybe a good thing but the strong odor made me want to go next door to Walmart and buy new sheets. Some staff were very nice; others clearly shouldn’t be in the hospitality industry
Business response:
Dear Guest, Thank you for taking the time to share such detailed feedback about your visit. We regret that several aspects of your stay did not align with your expectations and apologize for the inconvenience this caused. Some service features are structured differently due to our lodging model, but we understand how this may feel limiting and appreciate you sharing your perspective. Your comments regarding comfort, upkeep, and interactions have been noted and are important as we continue reviewing ways to enhance consistenc... read more
All packaged foods
Business response:
Dear Guest, Thank you for taking the time to share your feedback with us. We appreciate your comment regarding our breakfast offerings and understand that having only packaged foods may not have fully met your expectations. Your input is valuable and helps us evaluate ways to enhance the variety and quality of items we provide. Please know that guest satisfaction is very important to us, and your feedback has been shared with our team for consideration in improving future offerings. We hope to have the opportunity to provide... read more
Amenties. There wasn't much there
Business response:
Dear Guest, We regret to hear that our amenities did not fully meet your expectations during your stay. Your comments are important to us and have been shared with our management team for review as we continue to enhance our services and offerings. We strive to provide a comfortable and convenient experience for all our guests, and feedback like yours helps us identify areas for improvement. We appreciate your input and hope to have the opportunity to welcome you again in the future. Sincerely, Hotel Management
As soon as I entered the room I was greeted with a palmetto bug and multiple bushy roaches crawling all over the bathroom & kitchen area I went down and requested a new room and was told because I only booked for one night I couldn’t be moved and basically had to sleep with one eye open all night due to them crawling on the night stand as well
Business response:
Dear Guest, We sincerely apologize for the unacceptable conditions you encountered in your room, including the presence of insects, and for the distress caused by not being immediately relocated. This is not reflective of the standards we strive to maintain. Your feedback has been escalated to the pest control team for review to prevent such occurrences in the future. We truly regret the inconvenience and frustration caused and hope to have the opportunity to restore your confidence and welcome you back again. Sincerely, Hot... read more
I booked one night and extended it for another night, and they made me pay a deposit of $100 twice, and they didn't even clean my room. The reception staff were super rude. I don't recommend this hotel at all
Business response:
Dear Guest, We sincerely apologize for the frustration you experienced regarding deposit charges and front desk interactions. This is not the level of professionalism or clarity we expect from our team, and your comments have been shared with management for immediate review. We understand how important timely and transparent communication is, especially regarding billing matters, and we regret any inconvenience caused. Guest satisfaction and respectful service are very important to us, and we appreciate your feedback as it h... read more
Personal en Recepcion Horrible,mala Forma,Me cobrwron dos veces depositos de 100 dolares,extendi mi reserva por otra noche y me volvieron a Cobrar los 100 dolares,aun no han regresado ese dinero..La señora KENYEETA con muy mala forma y prepotencia en Resepcion..NO REGRESO A ESTE HOTEL JAMAS
Business response:
Dear Guest, We sincerely apologize for the frustration you experienced regarding deposit charges and front desk interactions. This is not the level of professionalism or clarity we expect from our team, and your comments have been shared with management for immediate review. We understand how important timely and transparent communication is, especially regarding billing matters, and we regret any inconvenience caused. Guest satisfaction and respectful service are very important to us, and we appreciate your feedback as it h... read more
Frequently asked questions about Extended Stay America - Bradenton
How is Extended Stay America - Bradenton rated?
Extended Stay America - Bradenton has a 4.2 star rating with 713 reviews.
When is Extended Stay America - Bradenton open?
Extended Stay America - Bradenton is open now. It will close at 6:00 p.m.