This profile has been claimed by the business owner or representative.
Extended Stay America - Buffalo - Amherst
- Hotels
- Amherst, NY
About this business
Location details
125 Inn Keepers Ln., Amherst, NY, 14228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Easy access to the high way, restaurants and store within close proximity
Business response:
Su, thanks for choosing Extended Stay America. We are thrilled to read you had an excellent stay with us and that our ideal location was the highlight of your stay. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Business response:
Christine, thank you for your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Ehhhh....it was ok not great but ok The room was ok but the bed was to small for two people to sleep comfortably
Business response:
We sincerely apologize for the problems you experiened with the bed in your suite. We have shared your comments and will be resolving the issue immediately. Thank you for your valuable feedback as well as taking the time to post a review. We hope to have the opportunity to be of service to you in the future. Sincerely, Hotel Management
The hotel staff was nice and accommodating. The room they initially gave us was in the back but they changed it for me do my wife did not have to walk so far on a bum knee.
Business response:
Thank you for choosing Extended Stay America while here while here with your mother-in-law for a medical purpose. It is a delight to know you liked the courteous service provided by our staff and that they could make your stay a comfortable one. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
The kitchen in the room very nice.. really enjoyed my stay
Business response:
Thank you for the terrific feedback of Extended Stay America. We are delighted to know you were impressed with our fully-equipped kitchen and had a great stay with us. It was a pleasure to have you here, and we cannot wait for your return visit. Sincerely, Hotel Management
Good stay It wasnt as bad as you would think, it was actually really really good and i would recommend the hotel to anyone going near Buffalo
Business response:
Abdul, thanks for the perfect review and for the recommendation. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Jessica, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Ultra basic hotel. Their idea of continental breakfast leaves much to be desired. Strong odors from cooking in units can be smelled in nearby rooms. Room had few amenities.
Business response:
Rick, thank you for being our guest. We are disappointed to read we were not able to deliver you with a stellar stay. Please accept our apologies for the inconvenience you encountered while you were here. Your feedback for the odor and our breakfast offerings will help us improve our future guest experiences. We hope you’ll consider choosing us on your next trip to our city. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Buffalo - Amherst
How is Extended Stay America - Buffalo - Amherst rated?
Extended Stay America - Buffalo - Amherst has a 3.1 star rating with 1,633 reviews.
When is Extended Stay America - Buffalo - Amherst open?
Extended Stay America - Buffalo - Amherst is open now. It will close tomorrow at 12:00 a.m.