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Extended Stay America - Buffalo - Amherst
- Hotels
- Amherst, NY
About this business
Location details
125 Inn Keepers Ln., Amherst, NY, 14228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Extended Stay America You get what you pay for and I felt like this was a deal
Business response:
Mark, thank you for being our guest at Extended Stay America. We are pleased to know you had a pleasant time with us and look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Great value
Business response:
Ronald, thank you for the glowing review of Extended Stay America. We're delighted to know you found us to be a great value and that you had a wonderful time with us. We appreciate your business and hope to see you again on your next visit to Amherst. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
I didn't like the fact that there are not any dishes available unless you go to the front desk to retrieve. Seems sketchy. Staff was friendly despite of so no issues there. Overall it was just okay....
Business response:
Thank you for choosing us for your needs. We are pleased to know you liked our courteous service and that you had a pleasant stay. However, we are sorry that you didn’t like our kitchenware policy. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
I got what I paid for, which was not much. Upon arrival I took the elevator to my room on the third floor. As the elevvator doors opened I found myself in a hallway that reaked of cigarette and pot smoke which was emanating from the stairwell. I laughed it off as I was coming from a nestalgic gathering with friends from high school. I thought well, this is reminiscent of h.s. with people sneaking off to the stairwell to smoke cigarettes and pot. On the other hand, it did not make me feel great about the property’s security. ... read more
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future. Hotel Management
Good location, but aged, need some renovation. Cold air seeping through windows. I book it due to the convenience of the full kitchen, unfortunately- you need to get the utensils from front desk- which is not how it was with extended stay. Might be a cost saving measure- but an inconvenience for sure. Staff were friendly and helpful Pick and go breakfast- a nice gesture- but not up to the mark
Business response:
Mano, thank you for providing your feedback. We are glad to know you liked our courteous associates and convenient location. However, we regret not meeting your expectation with our hotel policies. Your feedback is important to us, and we hope you will give us a second chance to make a better impression the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Buffalo - Amherst
How is Extended Stay America - Buffalo - Amherst rated?
Extended Stay America - Buffalo - Amherst has a 3.1 star rating with 1,633 reviews.
When is Extended Stay America - Buffalo - Amherst open?
Extended Stay America - Buffalo - Amherst is open now. It will close tomorrow at 12:00 a.m.