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Extended Stay America - Buffalo - Amherst
- Hotels
- Amherst, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
125 Inn Keepers Ln., Amherst, NY, 14228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Affordable place .. Facilities are just ok. I have been to other Extended Stay America's and in comparison to them I was disappointed with this place. Room and bathroom were ok. But Pillow cases and towels were not clean to my liking. But this is a nice and affordable place to stay within 30 mins drive from the falls.
Business response:
Thank you for your recent review of your stay. Your comments in regards to our rooms and location are much appreciated; yet, we were disheartened to read that the pillows were not to your liking. To prevent this from happening again, our team is inspecting and replacing. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We hope you will give us a chance to make a better impression the next time you are in the area.
ok hotel The room was not especially clean and not in great repair. We had to go to the front desk to get kitchen items. They did not stock all the items they listed as in stock for the kitchen.
The hotel was comfortable enough for a quick stay. Location was convenient for restaurants and shopping.
Business response:
We appreciate you taking the time to write a review. I'm glad you found our room comfortable and the location convenient during your stay. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Bad Was just okay, the front desk service was helpful checking after the second person arrived the first young lady had an attitude. Needs to go back to customer service training.
Business response:
I want to thank you for taking the time to post a review of your stay. We appreciate the kind comments about your stay; however, we apologize that you did not receive great customer service. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
the hotel could not find the expedia reservation. the desk had to create a new one
Business response:
I want to thank you for taking the time to post a review of your stay. We are sorry that there was an issue with your reservation; however, we are glad that we were able to rectify the situation. Thank you for choosing Extended Stay America. We hope to see you again soon.
Exactly what I was looking for Everything was excellent.
Business response:
I want to thank you for writing a review of your stay. I am glad you enjoyed your experience with us and that everything was to your liking. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Very efficient Very convenient for family traveling, the kitchen save us money from dinning out..
Business response:
Thank you so much for taking the time to post a review of your stay. I am so pleased to read that you had a great stay at our hotel! I’m thrilled we were able to provide you with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America - Buffalo - Amherst
How is Extended Stay America - Buffalo - Amherst rated?
Extended Stay America - Buffalo - Amherst has a 4 star rating with 970 reviews.
When is Extended Stay America - Buffalo - Amherst open?
Extended Stay America - Buffalo - Amherst is open now. It will close tomorrow at 12:00 a.m.