Extended Stay America - Champaign - Urbana

Business response:

We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Omar, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Thank you for sharing a kind rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Steven, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America for your stay. We are pleased you enjoyed our excellent location and we are fortunate to have so many choices for dining nearby. Thank you again for sharing your review, and we look forward to welcoming you again whenever your travels bring you back to our area. Sincerely, Hotel Management 

Business response:

Thank you for providing us with details about your stay. We sincerely apologize if our housekeeping services were not shared with you at check-in. While our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to provide this service to you at a minimal fee. Towels and linens may be exchanged at the front desk anytime and complimentary. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the fut... read more

Business response:

Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management