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Extended Stay America - Champaign - Urbana
- Other
- Champaign, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
610 W. Marketview Dr., Champaign, IL, 61822, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Staff was accommodating. No problems at all. Checkin was fine.
Business response:
Thank you for your terrific review of Extended Stay America. We are happy to have surpassed your expectations with our outstanding service. Reviews like yours encourage the team to keep up the good work. We hope you will choose us again on your next visit this way. Sincerely, Hotel Management
Limited breakfast options. Check in staff very friendly and helpful.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We also appreciate your kind comments about our front desk staff. Reviews like yours encourage the team to keep up the good work. We will also make a note of your feedback as we plan any changes to our breakfast offerings. Thank you again for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Rooms need to be freshened up. They have a non-desirable odor to them
Business response:
Dean, thanks for taking the time to review our hotel. We apologize that your room had an odor and regret the inconvenience caused. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell and also to thoroughly inspect the suite before accommodating to our guests. We appreciate your feedback and hope to host you again in the future. Sincerely, Hotel Management
Could have been cleaner in the halls and entry area.
Business response:
Thank you for taking the time to post an excellent rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We value your observations and hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
The hotel is quite clean, compared with other ESA in US, such as in California. The only issue was the WiFi internet access. I was not be able to access the WiFi by flooding the instruction (last name, room number). After calling the front desk, I found out my last name was recorded as on letter. I tried to access with this one letter last name, but still could not. The hotel front dest asked me to call IT Customer service number which is a third part outsourced company by ESA. I called the IT customer service number. The cu... read more
Business response:
Thank you for choosing to stay at our hotel. We are pleased to know you liked your room and overall your stay was a pleasant one. However, we are sorry for the inconvenience caused due to the internet connectivity and regret our associates were unable to resolve the problem to your satisfaction. Our service provider has been made aware of the problem and we are working to ensure we have the proper connectivity throughout the hotel. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Manageme... read more
Having a ref is great . But a hair dryer avail would be great
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our fully-equipped facility. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Nice place to spend the night
Business response:
Candace, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Champaign - Urbana
How is Extended Stay America - Champaign - Urbana rated?
Extended Stay America - Champaign - Urbana has a 4.1 star rating with 750 reviews.
When is Extended Stay America - Champaign - Urbana open?
Extended Stay America - Champaign - Urbana is closed now. It will open on Sunday at 12:00 a.m.