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Extended Stay America - Champaign - Urbana
- Other
- Champaign, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
610 W. Marketview Dr., Champaign, IL, 61822, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
The hotel is quite clean, compared with other ESA in US, such as in California. The only issue was the WiFi internet access. I was not be able to access the WiFi by flooding the instruction (last name, room number). After calling the front desk, I found out my last name was recorded as on letter. I tried to access with this one letter last name, but still could not. The hotel front dest asked me to call IT Customer service number which is a third part outsourced company by ESA. I called the IT customer service number. The cu... read more
Business response:
Thank you for choosing to stay at our hotel. We are pleased to know you liked your room and overall your stay was a pleasant one. However, we are sorry for the inconvenience caused due to the internet connectivity and regret our associates were unable to resolve the problem to your satisfaction. Our service provider has been made aware of the problem and we are working to ensure we have the proper connectivity throughout the hotel. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Manageme... read more
Having a ref is great . But a hair dryer avail would be great
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our fully-equipped facility. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Nice place to spend the night
Business response:
Candace, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management
The check-in person was very nice and helpful. the bathroom floor could have been cleaned better. A contential breakfast would hve been nice, like advertised not a grab & go.
Business response:
Thank you for taking the time to review your stay at Extended Stay America. We're glad to know you were pleased with the service provided by our front desk associates, but we're sorry for your disappointment with the cleanliness of your bathroom and for not meeting your expectations with our grab-and-go breakfast. Please be assured that we have discussed your feedback with our housekeeping team to be more diligent with their efforts moving forward. Hopefully, we will have the opportunity to make it up to you on a future visi... read more
Frequently asked questions about Extended Stay America - Champaign - Urbana
How is Extended Stay America - Champaign - Urbana rated?
Extended Stay America - Champaign - Urbana has a 4.1 star rating with 783 reviews.
When is Extended Stay America - Champaign - Urbana open?
Extended Stay America - Champaign - Urbana is closed now. It will open on Sunday at 12:00 a.m.