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Extended Stay America - Champaign - Urbana
- Other
- Champaign, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
610 W. Marketview Dr., Champaign, IL, 61822, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Helpful Front Desk Staff I had accidentally reserved the wrong day through Hotels.com, but when I arrived at almost midnight, the clerk helped me cancel the wrong date and set me up with a room immediately. Morning manager was wonderful, also.
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know our excellent associate was able to resolve the problem with your reservations and that you had a pleasant time with us. We appreciate the recognition of our efforts and look forward to welcoming you back. Sincerely, Hotel Management
It was a nice place to stay at an affordable price!
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and were happy with our affordable rates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Bed was a little to firm for my taste, and the bathroom door needed some WD40.
Business response:
Thank you for taking the time to review your stay at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we're sorry for not meeting some of your expectations. We appreciate your feedback regarding the bathroom door as we are continuously looking for ways to improve. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Poor breakfast, No coffee in room. No coffee in the room. Very poor breakfast.Won't stay there again!
Business response:
Anthony, thank you for staying with us. We are glad you had an overall comfortable stay. We would like to inform you that the coffee-maker is always available at the front desk and is complimentary. Be assured we will remind our staff to communicate this more clearly going forward. We regret that our breakfast offerings were not appealing to you and have shared this with our Brand Leaders to assist them when determining new offerings. Thank you again, and we hope to have the chance to serve you better in the future. Sincerel... read more
the location is great. Very convenient. The front desk guy who checked us in was not friendly at all
Business response:
Thank you for sharing your experience at Extended Stay America. It is a pleasure to know you liked our convenient location close to many locations was the highlight of your stay. However, we regret one of our front desk associates who did not deliver excellent service and your feedback will help us improve our performance. Your review is appreciated, and we hope to be the hotel of your choice in the future as well. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Champaign - Urbana
How is Extended Stay America - Champaign - Urbana rated?
Extended Stay America - Champaign - Urbana has a 4.1 star rating with 750 reviews.
When is Extended Stay America - Champaign - Urbana open?
Extended Stay America - Champaign - Urbana is closed now. It will open on Sunday at 12:00 a.m.