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Extended Stay America - Charleston - Airport
- Hotels
- North Charleston, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5045 N. Arco Ln., North Charleston, SC, 29418, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good for a cheap hotel. Location is great Great location. Didn’t expect much for the price. Hotel met expectations.
Business response:
Nick, thank you for choosing our hotel. We are pleased you liked the value we offer and enjoyed our ideal location. We appreciate your feedback and hope to see you again in the future. Sincerely, Hotel Management
Staff was friendly. However, the entire property was not clean. Rooms were quite outdated. Dead bugs were found in our cupboard. Would not recommend.
Business response:
Thank you for your review. We apologize for the cleanliness issues you encountered while you were here. We take these concerns seriously and place great emphasis on maintaining a clean and healthy environment for all of our guests. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Management
All was great..the entire property was clean with staff being very helpful and friendly. rooms were clean
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed our spotless property. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Great place to stay! Close to the outlet mall. The staff was friendly and helpful.
Business response:
Jennifer, thank you for your recent stay at Extended Stay America. We are delighted you enjoyed your stay at our hotel. We are also glad you liked our location close to the mall and loved our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
In walking distance to store and shops staff is great nice locationn very quiet
Business response:
It was a pleasure having you as a guest at Extended Stay America. We are thrilled to know your stay was enjoyable and that you were impressed with our ideal location close to many exciting shopping venues and other places of interest. Your feedback is appreciated, and we look forward to hosting you soon. Sincerely, Hotel Management
What I love about the property was the staff and Manager I'm a local resident and they don't rent to locals. But with the money taken off my card already and the room paid for they booked me anyway and also upgraded me to a bigger room. The staff there is amazing and I love them will send more customers to you. Thanks
Business response:
Shamika, thank you for your review of Extended Stay America. We are happy to have surpassed your expectations with our outstanding service and delivered an excellent stay. Reviews like yours encourage the team to keep up the good work. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Toilet did not flush, was told they had changed out all toilets to low flush, energy saving ones but i had to wiggle cord in tank to get it to fill then flush. I changed rooms and had to do same thing in that room also.
Business response:
Thank for the feedback. We are sorry for the inconvenience you had with the toilet flush in your with the rooms. We value your observation and have shared it with the appropriate team. We hope that you'll give us another chance and consider staying with us again in the future. Sincerely, Hotel Management
Fue necesario cambiarme en dos oportunidades de habitación, ya que en las dos primeras habian insectos (varios) circulando por la habitación. En la segunda ademas había una luz dañada, solicite su corrección y lo que me señalaron es que no lo podían solucionar ya que no tienen personal de mantenimiento.¿¿¿????, no fue solucionado
Business response:
Thank you for choosing our hotel. We are sorry for the issues you encountered in both of your rooms and apologize that we were unable to resolve it while you were here. Your feedback is of utmost importance, so it has been discussed with our housekeeping and maintenance department in an effort to improve our service levels moving forward. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Charleston - Airport
How is Extended Stay America - Charleston - Airport rated?
Extended Stay America - Charleston - Airport has a 4.2 star rating with 1,049 reviews.
When is Extended Stay America - Charleston - Airport open?
Extended Stay America - Charleston - Airport is open now. It will close tomorrow at 12:00 a.m.