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Extended Stay America - Charleston - Airport
- Hotels
- North Charleston, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5045 N. Arco Ln., North Charleston, SC, 29418, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent clean rooms and property. No linens for the sofa bed or towels in the bathroom though.
Business response:
Thank you for choosing Extended Stay America and taking the time to share your experience. We are glad to know you were impressed with our well-kept property and that you had a nice time here. However, we regret the housekeeping service issue you encountered. We appreciate your feedback and look forward to seeing you again soon. Sincerely, Hotel Management
Bearable for a night The room was cleaned and the bed was comfortable. However there was a strong smell of cigarette smoke which made breathing uncomfortable. The toilet was broke so it had to be flushed by removing the led and flushing manually. Ironically the cleaning staff was exiting the room as I left so she knew the toilet was broke unless she didn't clean/flush the toilet. This was my second visit at this hotel where there was a problem with a toilet.
Business response:
Deborah, thank you for returning to us. Although we make every effort to be perfect, sometimes we fall short. We offer our apologies for the inconvenience you had. We are meeting with the housekeeping and maintenance teams to discuss this situation and reiterate the importance of impeccable customer service and attention to detail. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management
Great
Business response:
Stanley, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and review like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Enjoyed Stay Stayed in one of their studio rooms. Clean, comfortable, professional, great amenities. Only issue was Google's GPS. Fyi: hotel not located on Acro St. Call hotel for directions if using Google's gps
Business response:
Chas, thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. Thank you for being our guest, and we hope you will come back to see us soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Charleston - Airport
How is Extended Stay America - Charleston - Airport rated?
Extended Stay America - Charleston - Airport has a 4.2 star rating with 1,049 reviews.
When is Extended Stay America - Charleston - Airport open?
Extended Stay America - Charleston - Airport is open now. It will close tomorrow at 12:00 a.m.