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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
5045 N. Arco Ln., North Charleston, SC, 29418, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
I enjoyed everything ... I👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Check in was easy...the grounds was very well kept..the staff was very helpful and they were very professional...i work at a chain of hotel's but i refuse to stay there...the hotel smelled fresh not musty..the room was clean and we had everything we needed...no sign of bugs or anything..i only came here for one night and now I'm going on day 3...looking to stay here monthly...i had a pleasant stay here and will return...they even ask if you enjoyed your stay....👍👍👍👍👍
Business response:
Thank you for sharing your excellent review of your visit to Extended Stay America. We are pleased to know you loved ou well-maintained accommodations and that the service you received was exceptional, so we appreciate you highlighting this in your review. It was a pleasure hosting you, and we are eagerly waiting to make your next stay an exceptional one. Sincerely, Hotel Management
In the morning....we had no power in our room on the outlets. Overhead lights and air worked. No hairdryer or tv. No coffee and the courtyard was dirty and benchess broke. For the cost i would have expected a little more pride in cleanliness and at the very least having coffee brewed. And trash cans were overflowing. Front desk ladies were very nice.
Business response:
Thank you very much for your feedback. We apologize for not living up to our commitment to clean, fresh accommodations during your stay. We are working with our housekeeping department to make sure all procedures are being followed, so this does not happen again. We are sorry for the unexpected power outage during your stay and would like to offer our apologies for the inconvenience this caused. Our maintenance team worked diligently to get the power restored as soon as possible. We value your comments and do hope you will g... read more
Customer service Jazzy was on duty my 2 day stay & she was awesome!!!
Business response:
Augustine, thank you for staying at the Extended Stay America. We were thrilled to read your comments about the excellent service you received from our staff, and how they exceeded your expectations. Thank you for your kind compliments about Jazzy. We will pass on your comments to her. It was our pleasure to serve you, and we hope to have you back with us again in the future. Sincerely, Hotel Management
We had a couple minor issues after we checked in. once we reported the problem we were moved to a new room, staff was extremely helpful I would recommend this hotel. Very friendly front desk and the housekeeping staff was phenomenal and very friendly. Really made me and my family feel at home. Thanks so much miss yo yo you are a Jewel.
Business response:
Leanna, thank you for your recent stay at Extended Stay America and for recommending us to future guests. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, Hotel Management
Extended Stay America - Charleston - Airport has a 4.2 star rating with 1,049 reviews.
Extended Stay America - Charleston - Airport is open now. It will close tomorrow at 12:00 a.m.