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Extended Stay America - Charleston - Airport
- Hotels
- North Charleston, SC
About this business
Location details
5045 N. Arco Ln., North Charleston, SC, 29418, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front desk lady was dry with clients, the room was not 100% clean and the blanked was old. Also the walls were very thin, you could hear everything that happened in other rooms. It was ok for one night but not to stay more days.
Business response:
Thank you for staying with us. Although form your rating it seems you had an overall pleasant stay, we are sorry for the cleanliness issue and service issue you encountered during your stay. Your concerns will be shared with the appropriate teams to ensure a better experience going forward. We also apologize for the noise issue you experienced and regret the disappointment you had with the blankets in your room. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service ... read more
Nice place. A little hard to find since there is another Extended Stay two doors down
Business response:
Michael, thank you for the 10-star review of Extended Stay America. We are thrilled to know you liked our offerings and that you had a great stay at our well-maintained property. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Only thing i wasnt pleased with was the breakfast or lack thereof!
Business response:
Thank you for rating your experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We value your feedback and hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Checkin took twenty minutes. 5 pm. There no was clothes or towels. Therecwere dead roaches in theckitchen cabinets. Both days the men bathroom in rge lobby was dirty and wad in need of toilet paper.
Business response:
Erwin, thank you for being our guest. We are sorry for the inconvenience you experienced at the time of check-in and for the cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. Please revisit us so we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Charleston - Airport
How is Extended Stay America - Charleston - Airport rated?
Extended Stay America - Charleston - Airport has a 3.1 star rating with 2,056 reviews.
When is Extended Stay America - Charleston - Airport open?
Extended Stay America - Charleston - Airport is open now. It will close tomorrow at 12:00 a.m.