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Extended Stay America - Charleston - Airport
- Hotels
- North Charleston, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5045 N. Arco Ln., North Charleston, SC, 29418, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not clean enough. The staff where very helpful and pleasant. Room was smelled like dogs and feet. My room did not have fire detectors hooked up it was laying on the top of fridge. Not sure if the room was clean the first set of sheets looked used and had a hole in them. I requested new sheet and put them on myself. Had muffins and oatmeal and coffee for breakfast but not much else. So if you want quick foods then it is fine. I was looking for a little more variety.
Business response:
Thank you for being our guest and for taking the time to leave feedback. We are sorry that you had an unpleasant experience and apologize for the maintenance issue in your room. Our goal is to get everything repaired and in working order, once we are made aware of an issue, so we thank you for letting us know. Thank you again for your feedback, and we hope you will consider giving us another chance to make a better impression in the future. Hotel Management
Overall the facility was a bit rundown and in need of maintenance. The sink in my bathroom was disgusting and clearly had not been cleaned from the last guest. I like the area and the staff was ok.
Business response:
Michael, thank you for being our guest. We are pleased to know you were impressed with our front desk associates, but we are sorry for the cleanliness issue you experienced. Your feedback has been shared with the housekeeping and maintenance team so that our future guests never encounter a similar issue. We hope to have an opportunity of hosting you back so that we can make it up to you. Sincerely, Hotel Management
Super service and nice place I stayed at the Extended stay indoor. The staff went above and beyond to make sure my sister and I had everything we needed. I was a little late for the free breakfast and they kept they let me get the breakfast items on the cart. I even knocked in the the laundry are after midnight and the lady gave me the sheets and blankets for the sofa sleeper. Plus the room has kitchen, wifi, parking, breakfast. Uber arrives in 3 minutes. Super happy. Thank you ladies and gent.
Business response:
Laura, thanks for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Location was very convenient, near airport. However, the toilet wasn’t working properly.
Business response:
Shonie, thank you for being our guest. We are delighted to know our convenient location was the highlight of your great stay. Your feedback concerning the washroom has been discussed with the maintenance team for review and action. It was a pleasure to have you as a guest Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Keshia,thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Very accommodating, I had a great experience for a great price and the front desk was very nice
Business response:
John, thank you for the glowing review of Extended Stay America. It’s a pleasure to know we met all your expectations at a great value. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Close to airport The hotel met my need. Close to airport, and places i needed to go. Staff was friendly and helpful. Would stay again
Business response:
Deborah, our thanks for reviewing your stay at Extended Stay America. We are delighted to know you loved our ideal location close to many places and that you were impressed with the great service delivered by our associates. Thank you again for your review. Please come back and see us again soon. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Charleston - Airport
How is Extended Stay America - Charleston - Airport rated?
Extended Stay America - Charleston - Airport has a 4.2 star rating with 1,109 reviews.
When is Extended Stay America - Charleston - Airport open?
Extended Stay America - Charleston - Airport is open now. It will close tomorrow at 12:00 a.m.