This profile has been claimed by the business owner or representative.
Extended Stay America - Charleston - Airport
- Hotels
- North Charleston, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5045 N. Arco Ln., North Charleston, SC, 29418, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
1) I wish there was some way to have the kitchen stocked with plates, silverware, and basic cooking pots. when i went down to get theses things they were out of supplies! i had to check back the next days to get things. i choose this hotel because i wanted to prepare my own breakfast and lunch. 2) The toilet did not flush properly, the reserve water in the tank leaked out so that when i went to flush sometime later i had to take the lid off the tank, push lever so tank filled up then flush. i put in a reques5 but service per... read more
Business response:
Thank you for your feedback and for being our guest. We are sorry for not living up to your expectations, or ours. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Alicia, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Nice stay but there was pet hair all over the room floor and chairs. We had to move to a different room.
Business response:
Paula, thank you for choosing Extended Stay America. We are glad to know you had a nice time with us, but we are sorry for the cleanliness issue you experienced in your initial room. Your comments have been discussed with our housekeeping team to be more attentive in their efforts. Thanks again, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Nick, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Friendly staff; room a little dirty The staff was very friendly and helpful, and the room was spacious and generally in good condition. However, the floor and bath tub needed a better cleaning.
Business response:
David, thank you for staying at Extended Stay America. We are glad you had a nice time here and that you liked our courteous service. Your feedback with regard to cleanliness has been shared with our housekeeping team to be more diligent in their efforts. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Nice location, decent rate. I liked the nearby outlet mall.
Business response:
Thanks for the review of Extended Stay America. We are pleased to know you liked our convenient location and that we were able to meet your expectations at a great price. Thanks once more for your comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Charleston - Airport
How is Extended Stay America - Charleston - Airport rated?
Extended Stay America - Charleston - Airport has a 4.2 star rating with 1,049 reviews.
When is Extended Stay America - Charleston - Airport open?
Extended Stay America - Charleston - Airport is open now. It will close tomorrow at 12:00 a.m.