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Extended Stay America - Charleston - Airport
- Hotels
- North Charleston, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5045 N. Arco Ln., North Charleston, SC, 29418, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Lance, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Great extended stay hotel Management at the front desk was great! Easy check in/check out. Rooms are very comfortable, clean, and cozy. We take business trips two weeks out of the month and we’re looking for a hotel with a great weekly rate. This hotel provided everything we needed.
Business response:
Kayla, thank you for being our guest at Extended Stay America. Our team is so pleased to learn you enjoyed your stay, found your suite comfortable and our staff friendly and professional. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Roaches. I found live roaches as well as dead roaches in the kitchen cabinets. Very upset with this stay.
Business response:
Thank you for taking the time to share your review with us. Please accept our apologies regarding the negative experience you had during your stay at our hotel. We work hard to provide our guests with a pleasant experience, and obviously we fell short of this. Thank you for bringing the in-suite unwanted guest situation to our attention. We have our pest control company scheduled to treat the room and the property today. We hope we will have another chance to show you our hospitality in the near future. Sincerely, Hotel Man... read more
Business response:
Steven, we appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
Business response:
China, thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
The staff were terrific...friendly and genuine. The room was not clean.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Robert, thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
This place was a steal. First off I was looking for a place to stay just for one night that allowed people who are 18 to check in and this was the only hotel. I didn’t eat the breakfast but the room was amazing very spacious extremely clean no bugs. Not mention the bathroom best hotel shower I ever had and I’ve stayed in Marriott’s. The staff was very helpful even let me checkout late. And the location was perfect right beside outlets and resteraunts I had an amazing stay.
Business response:
Thank you for the glowing review of Extended Stay America. Our team is so pleased to learn you enjoyed your overnight stay, found your suite comfortable and our staff friendly and professional. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Unfortunate Late night arrival. Staff was courteous and helpful. Room was not very clean. Carpet was very dirty. Safety latch on door was missing. Room needs refurbishing.
Business response:
Billy, thank you for choosing Extended Stay America. We are happy to know you were impressed with our associates, but we are sorry for the issues you had in your room. We have made a note of your feedback and have shared it with the appropriate team so that our future guests never encounter a similar issue. Thanks again, and we hope to host you back in the future so that we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Charleston - Airport
How is Extended Stay America - Charleston - Airport rated?
Extended Stay America - Charleston - Airport has a 4.2 star rating with 1,049 reviews.
When is Extended Stay America - Charleston - Airport open?
Extended Stay America - Charleston - Airport is open now. It will close tomorrow at 12:00 a.m.