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Extended Stay America - Charleston - Airport
- Hotels
- North Charleston, SC
About this business
Location details
5045 N. Arco Ln., North Charleston, SC, 29418, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
dated and smelled musty but otherwise fine. you get what you pay for
Business response:
Dear Guest, Thank you for sharing your feedback regarding your stay. We are glad to hear that overall your experience was acceptable, though we sincerely apologize that the room felt dated and had a musty smell. We understand how important a fresh and modern environment is for a comfortable stay, and your comments will be shared with our housekeeping and maintenance teams. While we strive to provide value at an affordable price, we also aim to ensure every guest feels comfortable and welcomed. Thank you for your feedback, an... read more
The hotel was quite run down. The staff tried but it was evident they needed more staff and better conditions. The walls all needed to be painted. Our couch in the room had 2 large holes, the hotel itself was very run down all together.
Business response:
Dear Ryan, We sincerely apologize that your stay did not meet your expectations and that you found aspects of our property in need of improvement. Guest comfort and satisfaction are very important to us, and your comments regarding staffing, room furnishings, and overall property condition have been shared with our management team. We are committed to ongoing maintenance and enhancements to ensure a more comfortable and enjoyable experience for all our guests. We truly appreciate your feedback and hope to have the opportunit... read more
It was a good quiet place.
Lovely staff.
We enjoyed our stay at the Extended Day. The only thing was the bathtub. It either had a stain or rust but it looked gross!
Not too bad for the price.
Unhappy Traveler My stay was not what I expected. I was disappointed with the cleanliness of the hotel and the cleanliness of my room. As a single female traveler I did not feel safe. The bed and pillows were not comfortable. The refrigerator had baby roaches, the water was not hot for my shower. For the price that was charged I expected more. Needless to say I will not stay at this hotel again
Frequently asked questions about Extended Stay America - Charleston - Airport
How is Extended Stay America - Charleston - Airport rated?
Extended Stay America - Charleston - Airport has a 3 star rating with 2,052 reviews.
When is Extended Stay America - Charleston - Airport open?
Extended Stay America - Charleston - Airport is open now. It will close tomorrow at 12:00 a.m.