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Extended Stay America - Charleston - Airport
- Hotels
- North Charleston, SC
About this business
Location details
5045 N. Arco Ln., North Charleston, SC, 29418, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Judy, many thanks for taking the time to post your rating online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Charleston – Airport. Sincerely, General Manager
Extended Stay America Experience We only stayed one night, but the accommodations were adequate. The bed was a bit hard, but OK. Everything was clean. However, there was no soap to wash up with. We were only staying one night, so didn't bring a lot of toiletries with us. There were kleenexes, toilet paper and one sample bottle of shampoo. The remote wouldn't work right. I think it just needed new batteries. The clerk at the counter was very nice. The other woman in the office wasn't as cordial, but nice. The parking was conv... read more
Business response:
Tammy, thank you for choosing to stay at Extended Stay America - Charleston – Airport. We are glad our location was perfect for your travel plans and your room was comfortable for you. We appreciate your observations and have made a note of the same. Thanks for your recommendation. We look forward to seeing you again. Sincerely, General Manager
Business response:
Thank you for your visit. We are glad to see you had an overall good stay, but I am sorry for failing to meet all of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better stay experience. Sincerely, General Manager
Near airport My husband and I stayed here because of an early flight out of Charleston the next morning. The room was a little dated; however, it was clean and served our needs just fine.
Business response:
Mary, we are delighted you chose to stayat Extended Stay America - Charleston – Airport. It's great to know you were impressed with our service and that our location was perfect for your needs. We appreciate you and your husband being our guest and look forward to welcoming you both back! Sincerely, General Manager
good value for the money I stayed here 3 nights over Easter and it was perfectly nice.
Business response:
It was our pleasure having you as our guest at Extended Stay America - Charleston – Airport. We are delighted to know you found us to be a great value and loved our location. We hope to have the opportunity of welcoming you back on a future visit. Sincerely, General Manager
Clean and basic place to stay Overall nice stay! Check in and checkout went quick and easy with very nice front desk people. Room was on first floor and was very clean with comfy bed. There was some type of odor each time I entered room I couldn't quite put my finger on what it was. It wasn't overbearing and never smelled it after being in room for awhile. I didn't ask for another room since I liked this one. Knowing ahead of time what ESA have for their take and go breakfast I feel I can't really complain about it although ... read more
Business response:
Daniel, we appreciate your stay at Extended Stay America - Charleston – Airport. It's nice to read about the enjoyable aspects of your visit, and we apologize for the inconvenience you experienced. Your review will be discussed with the management team to make necessary corrections. We appreciate your comments and look forward to having you back soon. Sincerely, General Manager
Needs to be better maintained. The breakfast is almost nothing.
Business response:
Ivan, thanks for staying with us. We are glad to see you had a pleasant visit overall with us. We appreciate your observation that will help us in improving our amenities and facilities going forward. Thank you for your business, and we hope to have a chance to serve you better in the future. Sincerely, General Manager
The room was clean, but television blurry, 10 stations, no one ask if I needed room ask if I needed room service. Breakfast, just muffins and coffee. Fitness center hot, might, three machines, rusted from sweat.
Business response:
Thank you for taking the time to write a review of our hotel. We are pleased that you liked some aspects of your stay with us. I appreciate your feedback regarding areas where we can improve. Thanks again, we hope to have the pleasure of hosting you again soon. Sincerely, General Manager
good choice
Business response:
It was a pleasure having you as our guest at Extended Stay America - Charleston - Airport. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Charleston - Airport
How is Extended Stay America - Charleston - Airport rated?
Extended Stay America - Charleston - Airport has a 3 star rating with 2,052 reviews.
When is Extended Stay America - Charleston - Airport open?
Extended Stay America - Charleston - Airport is open now. It will close tomorrow at 12:00 a.m.