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Extended Stay America - Charleston - Airport
- Hotels
- North Charleston, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5045 N. Arco Ln., North Charleston, SC, 29418, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My room the room smelled like stale cigarettes but other than that it was ok n the bed was comfy
Nice Place! Stayed @ ESA for 1 night before flying out of Charleston. 1st experience with this chain; very pleased with service and cordial staff.
Easy to Access My first stay here was quite enjoyable. First of all, it was easy to access from both the airport and downtown Charleston by public transportation. It's one stop from the airport on a free shuttle bus, the station for which is in a huge outlet mall. Not even a ten-minute walk from the mall station to the hotel. A similar less-than-ten-minute walk to the Fire Truck Museum (also a good place to visit)brings one to the Express Nash bus station, for a quick ride to downtown Charleston. The hotel rooms are quite la... read more
Business response:
Thank you so much for posting a review of our property. I am glad to read that you were pleased with our hotel and location. I’m thrilled our staff was able to provide you with excellent customer service. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
poor policy; lack of employee knowledge it started of annoying because I was told for the first time, that I was unable to use my GOVERMENT ISSUED ID CARD, per D.O.D., since my license was being mailed from the DMV. even though I have a valid document to still drive until it comes in, I have always, in any hotel, been able to use the DOD id because it is still a government id no different from a drivers license sense it possess DOB and an expiration with a photo, watermark. its sad to know that this location would have not g... read more
Business response:
I appreciate you bringing your experience to our attention. Please know that we are sincerely sorry that you were upset with our policy regarding identification that we accept. We appreciate all guests and recognize the importance of our government employees. To ensure that a situation like yours does not happen again, I have met with my team to ensure that they are sensitive to these issues and communicate more thoroughly upon check-in. The staff and I appreciate your comments, as it will only help us to improve. It would b... read more
Safe and Quite. Nice place and it met my expectation. Service was very good the bed was comfortable. I like the kitchen and reminded of small studio back home. The area is wonderful,
Good location for business meeting but the room had a bad smell and the breakfast was very limited. Everything was cold, nothing warm except for the coffee.
Business response:
Thank you so much for posting a review of our property. I'm so pleased to hear that you found our location to meet your lodging needs. We appreciate you letting us know that your room had an odor and that as a valued guest, you did not enjoy our grab-and-go breakfast. We will take this valuable feedback and speak with our team to ensure that we exceed expectations during your next visit. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
it was not bad hotel. However, it needs more hospitality from its stuff.
Business response:
Thank you for taking the time to tell us about your experience. We are disappointed to hear that you did not receive quality service during your stay. We will work with our staff to ensure we are always providing our guests with the friendly and helpful service that they deserve. Thank you again for your feedback. We hope to see you again in the future.
Grandparent trip to Charleston My parents were impressed with this stay. Room was quiet and staff accommodating.
Business response:
We appreciate you taking the time to review of our property. I am proud of our team for making your parents stay enjoyable. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Frequently asked questions about Extended Stay America - Charleston - Airport
How is Extended Stay America - Charleston - Airport rated?
Extended Stay America - Charleston - Airport has a 4.2 star rating with 1,049 reviews.
When is Extended Stay America - Charleston - Airport open?
Extended Stay America - Charleston - Airport is open now. It will close tomorrow at 12:00 a.m.